Great service from scheduling to maintenance teams.
Response from Comfort Pro LLC:
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
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Carl and Comfort Pro are great to work with. Services are exceptional and everyone at Comfort Pro are always courteous and professional.
Response from Comfort Pro LLC:
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Great service, very quick response
Response from Comfort Pro LLC:
We're delighted to hear that you had a positive experience with us. Thanks for the kind words.
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Carl is awesome to work with. Always timely, has a smile on his face and is thorough when checking our HVAC system. Does a good job of explaining results to me so that I can understand. Very happy customer!
Response from Comfort Pro LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Carl was extremely professional and answered all of my questions. I picked Comfort Pro based on reviews and they are true to their reviews!
Response from Comfort Pro LLC:
Your positive feedback about our heating and cooling service is greatly appreciated. Thanks for taking the time to leave a review.
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I resolved an HVAC issue by repairing a malfunctioning blower motor and replacing a dirty air filter. I used a specialized HVAC motor to ensure compatibility and efficiency. This fix restored proper airflow and temperature control throughout the system, enhancing the unit's performance and ensuring a comfortable indoor environment. Regular checks and maintenance are crucial for system longevity. Also gave estimate for installing a whole home dehumidifier.
This morning I am working on finishing up an air duct sealing project in a residential home to improve energy efficiency and air quality. Using Aeroseal, a state-of-the-art duct sealant, I targeted leaks throughout the ductwork system. This process involved injecting the sealant into the ducts, where it bonded to the edges of leaks, effectively sealing them from the inside out. This enhancement prevents air loss, reduces energy costs, and ensures cleaner air circulation throughout the home. The results were immediate and substantial.
I just finished repairing a Trane XR14 central air conditioning system for a client. The system had stopped cooling effectively due to a failed compressor contactor. I replaced the contactor and also took the opportunity to clean the outdoor condenser coil using a commercial coil cleaner. I conducted a full system diagnostic and performance test to ensure proper cooling capacity and airflow. The homeowner now has their cooling system operating at peak efficiency again.
Responded to an air duct sealing service call in Chapel Hill. Identified and sealed noticeable leaks in the older duct system, enhancing both efficiency and indoor air quality. Used mastic sealant to ensure airtight seals, preventing air leaks and improving HVAC system performance for the homeowner in Chapel Hill.
Recently finished installing a Trane heat pump for a Chapel Hill, NC homeowner, replacing an outdated unit. This upgrade boosts energy efficiency and performance significantly. The previous heat pump had served for over 15 years. Now, residents benefit from dependable heating and cooling, thanks to state-of-the-art technology.
Just completed annual HVAC maintenance for a customer in Chapel Hill, NC. Inspected all components including filters, coils, and electrical connections. Cleaned and lubricated parts as necessary for optimal performance. Checked refrigerant levels and calibrated thermostat for accuracy. Conducted safety checks to ensure proper operation. Regular maintenance ensures efficiency and longevity of the HVAC system, providing peace of mind for homeowners.
Responded to an indoor air quality service call and installed an HVAC UV light air purifier to enhance indoor air quality and deactivate contaminants effectively. Provided thorough instructions to the customer on operating the purifier for optimal air purification and improved indoor air quality.
Just completed maintenance on a Carrier Infinity 24ANB6 air conditioner for a Chapel Hill, NC customer. Conducted thorough coil inspection to ensure optimal heat transfer. Checked and calibrated refrigerant levels for proper charge. Inspected electrical connections for safety and efficiency. Your AC is now tuned for peak performance.
Just completed air duct cleaning for a customer in Chapel Hill, NC, with flexible ducting. Conducted thorough inspection to identify debris and buildup. Utilized high-powered vacuum and agitation tools to remove dust and contaminants. Sanitized ductwork with antimicrobial solution to improve indoor air quality. Your ducts are now clean and hygienic.
Just finished air duct sealing for a customer in Chapel Hill, NC, using metal ducting. Conducted thorough inspection to identify leaks and gaps. Sealed joints and connections with mastic and foil tape to prevent air leakage. Tested system for improved airflow and efficiency. Your ductwork is now optimized for performance.
Just completed maintenance on a Carrier Infinity 24ANB7 air conditioner for a Chapel Hill, NC customer. Conducted thorough inspection and lubrication of fan motors to ensure smooth operation and minimize friction. Checked and calibrated thermostat settings for accurate temperature control. Your AC is now operating at peak efficiency.
Responded to an indoor air quality service call in Chapel Hill, NC. Customer has allergies and was looking for a way to help them with their problem. I installed a UV light system to enhance indoor air quality. Additionally, proposed Comfort Club membership benefits, which the customer accepted. Customer is looking forward to breathing healthier air!
Responded to an indoor air quality service call in Chapel Hill, NC due to excessive humidity issues in the customer's home. Installed a whole-home dehumidifier to address the problem effectively. Provided the customer with guidance on the proper operation of the system to ensure optimal performance and comfort.
Heating repair service call. Performed furnace repair inspection and determined that the flame detector was malfunctioning. Replaced the unit and the furnace is now putting out good heat. Discussed indoor air quality services for future visit.
Furnace repair service call. During heating repair diagnostics discovered the control board was damaged - it looked like a power surge. Replaced the unit and issue resolved.