A very neat and professional job from both technicians we are very happy
Overall Experience
Quality
Price
Convenience
Response from Evans Heating & Cooling:
We thank you for sharing your positive experience. It made our day.
Overall Experience
Quality
Price
Convenience
Evans service has been great. Friendly, attentive, prompt and professional; from booking with Joann thru service with Jordan and Joyce. Unfortunately I don't seem to have a similar experience with the sales department. Thank you
Overall Experience
Quality
Price
Convenience
Competent, professional, excellent service!
Response from Evans Heating & Cooling:
We're delighted to hear that you had a positive experience with us. Thank you for your kind words.
Overall Experience
Quality
Price
Convenience
We are always extremely pleased with the service offered by Evans, from booking our appointment to the service visit. Kyle is yet another exemplary member of your team. He was courteous, professional and very thorough. He was very knowledgeable and took the time to explain issues needing to be addressed and the rationale while offering options and ensuring safety. We have frequently recommended your service to friends and family and will certainly continue to do so.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Andrew was amazing. Very professional, nice and detailed in the info he shared.
Overall Experience
Quality
Price
Convenience
We have dealt with Evans service a few times now and the experience has been excellent. The technicians have been outstanding and represent Evans professionally. In my opinion, without doubt they are your best sales reps. On this occasion we dealt with Andrew and Jordan who were both a pleasure to deal with. Thank you.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The Technician is very knowledgable and gave professional service. ( Furnace and Hot Water Tank. )
Overall Experience
Quality
Price
Convenience
I was delighted to have Kyle service my furnace - he was so polite, informative and did an excellent job of analyzing and fixing my furnace. As a representative of the company, you couldn't ask for a better person - I would welcome Kyle into my home any day. Thank you
Response from Evans Heating & Cooling:
Thank you for the 5 star rating.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Gary is a very nice guy It was nice to see him again
Overall Experience
Quality
Price
Convenience
Replaced thermostat with customer provided Honeywell stat. Tested furnace and AC after replacing. Furnace blower was struggling to start, capacitor was low. Replaced cap and it started up like normal. AC refrigerant levels are good. Cooling well for its age 15f temp drop.
Ac maintenance Found capacitor with low mfd and suggested changing as below acceptable mfd drop. Ac running well and swapped out eac filter as it was plugged. Uv light was also good.
Ac maintenance Fire place hook does not line up on the top right of grill. Looks like when it was cut in factory it was cut incorrectly Grill is in place but only by 3 of 4 hooks
Air conditioning repair Defective capacitor. Provided capacitor repalcement quote. Customer approved quote. Supplied and installed new capacitor. Unit is fully operational.
Ac maintenance Cap swapped out unit running a lot better
Ac maintenance Cut small notch in filter rack to allow easier filter change
Air conditioning maintenance Air conditioner is in great shape. No issues or concerns found.
Keeprite furnace repair , defective inducer motor . Motor or furnace need to be replaced
Furnace and water heater maintenance Furnace and water heater and both In great shape. No issues or concerns found.
The client contacted us about a high-pitched squealing noise coming from the furnace. We suspected a faulty blower motor. We cleaned out the debris to repair the motor for the time being, but we also suggested more regular maintenance with our comfort club to avoid replacement soon.
The customer was interested in a new water heater. The pressure just wasn't what it used to be. We showed them various units so they could choose the right size for their family's needs and budget. They were impressed with our fast and easy financing.
