Response from Evans Heating & Cooling:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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A very neat and professional job from both technicians we are very happy
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Response from Evans Heating & Cooling:
We thank you for sharing your positive experience. It made our day.
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Evans service has been great. Friendly, attentive, prompt and professional; from booking with Joann thru service with Jordan and Joyce. Unfortunately I don't seem to have a similar experience with the sales department. Thank you
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Competent, professional, excellent service!
Response from Evans Heating & Cooling:
We're delighted to hear that you had a positive experience with us. Thank you for your kind words.
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We are always extremely pleased with the service offered by Evans, from booking our appointment to the service visit. Kyle is yet another exemplary member of your team. He was courteous, professional and very thorough. He was very knowledgeable and took the time to explain issues needing to be addressed and the rationale while offering options and ensuring safety. We have frequently recommended your service to friends and family and will certainly continue to do so.
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Andrew was amazing. Very professional, nice and detailed in the info he shared.
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We have dealt with Evans service a few times now and the experience has been excellent. The technicians have been outstanding and represent Evans professionally. In my opinion, without doubt they are your best sales reps. On this occasion we dealt with Andrew and Jordan who were both a pleasure to deal with. Thank you.
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The Technician is very knowledgable and gave professional service. ( Furnace and Hot Water Tank. )
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I was delighted to have Kyle service my furnace - he was so polite, informative and did an excellent job of analyzing and fixing my furnace. As a representative of the company, you couldn't ask for a better person - I would welcome Kyle into my home any day. Thank you
Response from Evans Heating & Cooling:
Thank you for the 5 star rating.
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Work Performed: Performed air conditioner maintenance on a KeepRite unit, estimated to have been installed around 2015. Results: Overall system is operating normally. Noted the capacitor was reading slightly low. Advised client on preventative replacement, and the capacitor was replaced with their approval to ensure continued reliable operation. Additional Notes: Client enrolled in our Comfort Club for air conditioner maintenance, paying for the full year upfront. Client expressed interest in joining the Comfort Club for furnace and fireplace in the fall.
Service Summary – Amana Distinctions Furnace & Air Conditioner Maintenance Performed full maintenance on Amana Distinctions high-efficiency furnace and matching air conditioner, both installed in 2018. System is operating normally at this time. Inspected electrical, mechanical, and refrigerant components. No major issues noted. Also reviewed indoor air quality options with the customer. Discussed the PureAirX line of air purification upgrades, including: IAQ 1 – PureAirX Air Cleaner IAQ 2 – PureAirX Air Cleaner + UVC IAQ 3 – PureAirX Air Cleaner + UVC/UVV IAQ 4 – PureAirX Air Cleaner + UVC/UVV + HEPA Cleaner HEPA & Polarized – PureAirX Air Cleaner + HEPA Cleaner Advised that these options can help reduce allergens, dust, and improve overall indoor air quality. Provided estimate options on-site for consideration.
Furnace and Heat Pump Installation AHRI#212614955 Installed furnace and air conditioner
IBC combi boiler maintenance and inspection Performed flush on heat exchanger, found moderate buildup, nothing concerning. Cleaned condensation trap, large buildup inside but again nothing concerning. Performed Combustion analysis as per manual to determine if heat exchanger should be disassembled for cleaning. All readings were well within spec and system is burning clean and efficiently. Customer stated there was a loose wire to the ventor motor but he has it fixed with a ziptie to ensure proper connection. Was very gentle around that part of the boiler as i did not want to cause any problems and cause a lack of heat or hot water Found no problems or concerns during maintenance, boiler is in good shape at this time.
Fireplace repair - thermostat wires are a thin gauge wire, spun together. Switch is not opening gas valve. By passed switch and the unit immediately fired. Installed remote control and cleaned up system Tested and fully operational.
Disconnect ductless unit to pour cement pad Reconnected unit, evacuate, and recharge unit
Keeprite furnace maintenance. Furnace is operating very well with no issues .
Installed a dehumidifier at a residential home. We positioned the unit to maximize moisture control in the room.
Comfort club maintenance Furnace: Furnace venter motor housing has split and leaking water. Highly recommend replacing motor before winter season. Over all furnace is in great shape. No other issues or concerns found. Air conditioning: Inside the outdoor unit a mouse nest was found. Removed compressor cover and found the insulation inside the cover was eaten away. Customer will leave compressor cover off going forward to prevent mice entering and making a nest. Over all air conditioning unit was clean and in good shape. No other issues or concerns found.
Inspect relocate of air conditioning, quote humidifier and install media filter
Replaced thermostat with customer provided Honeywell stat. Tested furnace and AC after replacing. Furnace blower was struggling to start, capacitor was low. Replaced cap and it started up like normal. AC refrigerant levels are good. Cooling well for its age 15f temp drop.
