Andrew is very personable and knowledgeable. The service he provides is very thorough and excellent!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Wes was friendly, knowledgable and insightful on not only how to properly fix my AC unit but also tips & tricks on properly running it. Great service!
Overall Experience
Quality
Price
Convenience
Andrew was excellent and we signed up for contract and request him next time
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Wesley was very professional but friendly and answered all our questions and fixed what needed to be done. Hew was great
Overall Experience
Quality
Price
Convenience
Response from Evans Heating & Cooling:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
A very neat and professional job from both technicians we are very happy
Overall Experience
Quality
Price
Convenience
Response from Evans Heating & Cooling:
We thank you for sharing your positive experience. It made our day.
Overall Experience
Quality
Price
Convenience
Evans service has been great. Friendly, attentive, prompt and professional; from booking with Joann thru service with Jordan and Joyce. Unfortunately I don't seem to have a similar experience with the sales department. Thank you
Overall Experience
Quality
Price
Convenience
Competent, professional, excellent service!
Response from Evans Heating & Cooling:
We're delighted to hear that you had a positive experience with us. Thank you for your kind words.
Overall Experience
Quality
Price
Convenience
We are always extremely pleased with the service offered by Evans, from booking our appointment to the service visit. Kyle is yet another exemplary member of your team. He was courteous, professional and very thorough. He was very knowledgeable and took the time to explain issues needing to be addressed and the rationale while offering options and ensuring safety. We have frequently recommended your service to friends and family and will certainly continue to do so.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I performed furnace maintenance, including flushing the condensate P-trap and drain lines, checking pressure switch tubing, cleaning and polishing the flame sensor, and running full diagnostics to ensure the system is running smoothly and efficiently.
I was called to repair a furnace that wasn't working. I found that the thermostat was not sending voltage to the unit. I replaced the thermostat and the furnace started working.
Furnace Maintenance: Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently. Pressure switch error code, examine the termination for blockage, pulled out a twig. Fireplace Maintenance: Thoroughly cleaned the firebox, removing soot, dust, debris, and any pests. Vacuumed and dusted the ceramic log set, restoring its polished appearance. Inspected wiring to confirm secure connections and overall safety. Cleaned and polished the viewing glass using a specialized fireplace glass cleaner for optimal clarity. Conducted a detailed cleaning of the pilot assembly to ensure reliable performance.
Work Performed: Performed annual maintenance on 2012 Goodman two-stage furnace and gas fireplace. Results: **Furnace Maintenance Checklist:** - Burners and flame sensor cleaned and inspected - Combustion analysis completed — readings within manufacturer specifications - Blower motor, pressure switch, limit, and safety controls tested — all operating properly - Gas pressure, temperature rise, and amperage draw checked — all within range - Filter condition inspected — satisfactory - Drain and venting system checked — clear and secure - Overall system operating safely and efficiently **Fireplace Maintenance Checklist:** - Glass cleaned and inspected for cracks - Pilot assembly cleaned and tested - Burner flame pattern inspected — steady and even - Venting inspected — no obstructions - Fan and switches tested — operating properly - System operating normally with no issues noted No concerns or issues found during today’s visit. Both furnace and firepl
Furnace Maintenance: Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently.
Furnace Maintenance: Replaced the media filter with x6672, Merv16. Adjusted high fire gas pressure to meet manufacturing requirements at 3.5" wc.Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently.. Fireplace Maintenance: Thoroughly cleaned the firebox, removing soot, dust, debris, and any pests. Vacuumed and dusted the ceramic log set, restoring its polished appearance. Inspected wiring to confirm secure connections and overall safety. Cleaned and polished the viewing glass using a specialized fireplace glass cleaner for optimal clarity. Conducted a detailed cleaning of the pilot assembly to ensure reliable performance.
Air handler maintenance and inspection. System is working well and in good condition at this time. Found no problems or concerns during visit.
Lennox furnace and 2x fireplace maintenance and inspection. All equipment is in good working order at this time. Found no problems or concerns during visit.
Furnace and fireplace maintenance Cleaned and inspected furnace and fireplace Inspected all electrical components Tested gas pressure Tested drainage Tested safeties Replaced furnace filter media (16x25x1) Performed combustion analysis Both units look great. I saw no problems during my testing.
Comfort club Furnace maintenance Cleaned and inspected furnace Inspected all electrical components Tested gas pressure Tested drainage Performed combustion analysis Furnace is in good condition. No problems during testing.
Furnace and ac maintenance and inspection. Luxaire furnace and Lennox ac working normally at this time . No concerns found, replaced humidifier pad.
Keeprite furnace maintenance and inspection. Furnace is working safely and efficiently and in good condition at this time. Found no problems or concerns during visit.
Lennox comfort club furnace and ac maintenance Cleaned and inspected furnace Inspected all electrical components Tested gas pressure Tested and flushed drainage Preformed combustion analysis Cleaned and inspected condenser unit Tested refrigerant pressures Inspected electrical and found the capacitor to be outside of allowable range. Replaced (40/5) capacitor. Both units are working well. No other concerns found at this time.
Work Performed Responded to service call for ductless system with leaking drain line. Found drain connected to bathroom trap was clogged. Removed drain and cleared line with nitrogen. Retested operation to ensure proper drainage. Results Drain line is now clear and draining properly. Indoor unit is clean, and system is running and cooling well. Client declined full maintenance at this time.
Work Performed Responded to no cooling call; found compressor not running due to faulty capacitor. Replaced capacitor and checked refrigerant level — reading normal. Performed complete AC maintenance. Enrolled client in Comfort Club for furnace and AC. Results AC is operating very well at this time. Furnace maintenance scheduled for fall visit.