Andrew was extremely informative about what he was doing. He was very professional and had the service done in a timely manner. I would definitely use Evans in the future. The whole team was a pleasure to deal with.
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Kyle was excellent. He was on time and respectful of my home. Kyle is very knowledgeable and shared information that makes me feel confident that my gas fireplace is safe. I would definitely use Evans Heating and Cooling again.
Response from Evans Heating & Cooling:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Kyle came in for scheduled maintenance and informed me of all needed work to keep our furnace working properly. Great experience, and very knowledgeable
Response from Evans Heating & Cooling:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Response from Evans Heating & Cooling:
We are happy to hear you had a positive experience!
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He is very efficient and knowledgeable about his work. Learnt a few things from him today about humidity in the house. He was also punctual in his time. He went out of his way to make my project work for me. Am thankful
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After getting annoyed at first that we had to replace the gas fireplace in our just purchased house - Salesman Steve was speedy (he really knows his fire stuff) and suggested a budget solution for our situation. Then another Steve the fireplace fitter expert especially came to the house to double check that everything would go smoothly on installation day - he was super friendly and helpful too. Highly recommend this company.
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Problem is not solved, but the technician did excellent service
Response from Evans Heating & Cooling:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Average, not overly impressed with the time they are taking. 7 hrs on day 1, and 5 hrs on day 2 and they need to come back again for i dont know how long.
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I purchased our A/C unit new from Evans and subsequently have it maintained on a regular basis. Today, Jordan (Technician) arrived precisely at the scheduled appointment time. As I previously experienced, he was courteous, professional and knowledgeable. He identified the initial problem and made me aware of other contributing factors. The service he provided proved to greatly enhance the cooling efficiency of the unit, making a noticeable difference in comfort, especially on a day when temperatures soared to 32 celsius. Having experienced both sales & service, I highly recommend Evans Heating & Cooling.
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Joe and crew were amazing...polite, considerate and efficient...very impressed to find workers that actually want to work. Did great job on installing a super quiet Daikin split system for all three areas of the house. Very impressed with the workmanship as well as the product
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We love Kyle, always sociable, professionable, polite and very helpful
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Kylie managed the installation of our hot water heater. He was very professional, personable and got on with the job in real time. He was happy to take the time to explain the new equipment to me. Great Job.
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AC maintenance and inspection. Upon inspection found capacitor to be low on both the fan and compressor side, after discussing with customer replaced with new call to prevent failure during summer. AC is cooling well at this time and refrigerant levels are good. Compressor makes rattling noise when de-energized at times, does not sound like an urgent issue but it is beginning to show signs of its age. Unit is over 10 years old so a compressor swap is not a recommended fix due to cost of repair opposed to a new system. Other than the rattling noise everything is working well.
Furnace service call , install s30 module . Test and verify thermostat is communicating with furnace and ac . Customer would like thermostat left at 67f and fireplace on as well set to about 65 f . Verified front door is locked and key is back under the front mat .
Furnace maintenance Inspected furnace and found 3 water leaks. Collector box is leaking, exhaust cap is leaking and condensate trap is leaking. Removed venter motor to inspect exhaust baffles and found them to be rusty. Performed a Combustion analysis and the result was 255 PPM. Explained to the customer this furnace will need to be red tagged. Provide furnace repalcement quote due to age.
Fireplace maintenance Fireplace is in great shape. No issues or concerns found. While in the furnace room, noticed the duct work for the furnace is falling apart and not efficient for heating or cooling. Recommend to customer to get supply plenum replaced and increase size, and to replace return. Will follow up with office to provide a quote.
Furnace maintenance Furnace is very loud on start up. Venter motor internal bearings are seizing up. Blower motor is drawing high amperage, more than the rating plate specifications. Inspected heat exchanger with inspection camera and noticed it is very corroded internally. Took clear pictures and showed customer the internal conditions. Provided information what needs to be done to keep furnace running. Customer would like repair quotes vs replacement unit quotes. Did notice water heater water inlet is very corroded and leaking water. Recommend replacing unit before it leaks more. Did make customer aware that the chimney does not have a chimney liner, and would require upgrading the water heater to the power vented Style.
furnace repair Customer states furnace will work on and off. Furnace would ignite and shutoff after 4 seconds. Removed and inspected flame sensor. Flame sensor dirty and has over heated. Cleaned flame sensor and furnace would operate normally. Recommend replacing flame sensor due to its condition. Found a bug rust spot in the upper cabinet and lower cabinet. Condensation trap is cracked leaking water. Recommend replacing condensate trap. Did notice venter motor fan blades are starting to crack. Recommend replacing venter motor before fan blades shatter. Will provide repair quote and part availability.
Furnace repair - upon arrival unit was flashing 11 flashes - error code - check blower/wiring. Ran system - unit was going off on high limit as the system started heating the motor shut down. Turned system to off and tested Blower motor with ecm tester. Motor not constantly operating. Studdar started and then shut down. Tried a couple of times, turning the on and off switch but it would not go. Turned fan to on at the thermostat, motor would make a couple beeping sounds and then the blower would move 1/4 inch and then stop. Then it went around twice and stopped again Submitted form for repair quote Provided estimates for Evans select and premier
Lennox furnace repair , error code 1+2 low flame sensor reading . Tested flame reading at 0.1 ua before cleaning and after cleaning 1.9 ua on low fire and 2.5 ua in high . Quick maintenance the unit with out vacuuming to ensure they’re have no other issues this year .
Lennox furnace maintenance, furnace is operating well with no issues . Installed new 6670 filter .
Installed humidifier and PureAirX Had nowhere accessible to mount humidifier. Cut access holes in drywall at customers request.
Furnace maintenance and inspection. Furnace is working well and in good condition, no issues found.
