Overall Experience
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Price
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Install crew was great, quick, efficient and friendly.
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A big thank you to Wesley for making our fireplace look brand new!
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Very pleased with service. The technician who came to my home, Shalik, was pleasant and took the time to take photos and explain the work being done. Would highly recommend.
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Great scheduling service. Great arrival time service. Great completion service. Friendly and professional.
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Great service from start to finish! Wesley was prompt, polite and professional. Highly recommend.
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I will be happy to offer feedback when the work is completed.
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excellent service and he took time to examine equipment closely
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Status: Callback Resolved. Issue: Furnace non-operational, Thermostat calling for heat but no ignition. Findings & Diagnostics Initial Assessment: Upon arrival, the system was unresponsive despite a demand for heat from the thermostat. Thermostat Inspection: Verified wiring integrity at the thermostat sub-base. After reseating the unit, the furnace initiated the startup sequence. Ignition Failure: The hot surface ignitor glowed as intended, however, the gas valve failed to open, resulting in a lockout. Fault Isolation: Diagnosed a loose connection at the gas valve. By securing and manipulating the wiring harness, the gas valve successfully opened. Testing: Verified that the gas valve received steady, correct voltage. Manometer testing confirmed stable gas pressures with no significant fluctuations during operation. Resolution: The system was cycled multiple times to ensure reliability. The furnace operated correctly in both Stage 1 and Stage 2 heating modes without furt
Furnace Maintenance: Water damage found under the p-trap, tightened the loose gear clamps above and the loose bolts around the draft inducer motor casing. Reccomend replacing media filter (16x25x1) every 3 to 6 months. Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently. Eva and Ian Happy Holidays!
Furnace Maintenance: Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently. and Happy Holidays
Furnace maintenance Cleaned and inspected furnace Inspected all electrical equipment Tested gas pressure Cleared out blockage on drain line Tested safeties Performed combustion analysis New 1056 filter Furnace is clean and working well. No problems came up during testing.
Found blockage in humidifier outlet port. Cleared blockage , tested humidifier. Controlled by ecobee, working normally.dialed water pressure to very slow flow. Client would like to book service for Hrv troubleshoot in the new year. Hrv controller is getting error code. Humidifier operating normally .
Furnace Maintenance and Inspection