Very pleased with service. The technician who came to my home, Shalik, was pleasant and took the time to take photos and explain the work being done. Would highly recommend.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great scheduling service. Great arrival time service. Great completion service. Friendly and professional.
Overall Experience
Quality
Price
Convenience
Great service from start to finish! Wesley was prompt, polite and professional. Highly recommend.
Overall Experience
Quality
Price
Convenience
I will be happy to offer feedback when the work is completed.
Overall Experience
Quality
Price
Convenience
excellent service and he took time to examine equipment closely
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
see above response
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived on time, performed all tasks as required in a timely manner. Technician was was extremely friendly and courteous.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Shalik, arrived promptly, even although it was snowy conditions and slick roads. He was friendly and courteous. He did a maintenance check on our fireplace. He was very professional and knowledgeable, answering all our questions. We are always pleased with the service Evans provides. Reliable and professional.
Overall Experience
Quality
Price
Convenience
Shalik has serviced our furnace in the past and as usual he was efficient and professional in the latest work at our house. He brought our wonky gas fireplace to working perfection.
Overall Experience
Quality
Price
Convenience
We were very pleased with the service. Shalik was very professional and explained everything in detail.
Overall Experience
Quality
Price
Convenience
15-Year-Old Gibson Furnace – No Heat / Flame Dropout Client reported no heat due to the flame dropping out almost immediately. Removed and polished the flame rod and checked all electrical connections. After cleaning, the furnace is operating normally and the flame is holding. Completed a full safety check and diagnosis with no issues noted. Recommended replacing the flame rod as a preventative measure, but cannot guarantee the longevity of other components given the furnace’s age. Client will monitor, and if the issue returns, the flame rod and/or circuit board may need to be replaced.
Furnace service call Found a faulty high limit Replaced part and system is back to normal operation
Fireplace Maintenance: Thoroughly cleaned the firebox, removing soot, dust, debris, and any pests. Vacuumed and dusted the ceramic log set, restoring its polished appearance. Inspected wiring to confirm secure connections and overall safety. Cleaned and polished the viewing glass using a specialized fireplace glass cleaner for optimal clarity. Conducted a detailed cleaning of the pilot assembly to ensure reliable performance.
Furnace service call Found a broken pressure Replaced with a temporary switch to get the tenants heat for the time being
2x furnace maintenance and inspection. Lennox furnace is in great condition, working safely and efficiently. Found no problems or concerns with this unit. Coleman furnace was not heating when i arrived. Ignitor had failed. Replaced ignitor and tested. Furnace would not successfully light on most attempts, only the first burner would light but flames would not travel down the assembly. Disassembled burner compartment and cleared rust out of burners. Furnace is now consistently lighting on a call for heat. This furnace is older and if it makes it through the winter i strongly recommend considering replacement next fall. Completed maintenance on this furnace after repair was done.
Furnace service call Found a broken button on the thermostat causing problems with the furnace. Replaced thermostat and ensured operation of unit. No further problems found. Paid with credit card.
Furnace Maintenance: Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently. HRV Maintenance: Cleaned Core, Filters and Cabinet
Furnace Service Call Replaced furnace circuit board and ensured operation
Furnace service call Gas valve is stuck shut Asked for a quote on part and new unit.
Furnace and fireplace maintenance Cleaned and inspected furnace Inspected all electrical equipment Tested gas pressure Tested drainage Tested safeties Performed combustion analysis Furnace is clean and working well. No problems came up during testing. Cleaned and inspected fire place Tested thermopile Ensured safe operation Fireplace is clean and working well. No problems came up during testing. Paid with credit card
Responded to a no-heat call for a 2023 Weather King single-stage furnace. Client reported that the furnace runs for a while, then stops, and the temperature drops before it runs again. Found the high-temperature limit switch opening during a call for heat; after a few minutes it would open again due to very high temperature. Fan speed was set to low. Combustion analysis showed 250 ppm CO (air-free), which is too high. Checked gas pressure, 3.5 wc-good. Drain was loose and not connected properly; the condensate trap is hanging below and the hose appears too high. This could be contributing to the high combustion readings. Verified furnace level and slope, which are correct. Recommend correcting the drain trap and reconnecting the hose to the existing drain in the room, as well as running piping from the evaporator coil (AC) since water is currently dripping into the crawlspace. Once the drains are corrected, combustion should be retested. If CO readings in flue remain high, further inve