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Absolutely top notch service! From the start of the appointment right through the work and everything in between, the tech was awesome. Explained everything so I would understand what was happening and what needed to be done. He made sure we had the best possible service, nothing more, nothing less!
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Wes is very knowledgeable and professional. He provided excellent service! 👍🏻
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Such a nice man, easy to talk to and explain what I saw & heard. So glad he found my concerns were legit. I forgot to ask if the freezing harmed our new A/C unit in any way but I will assume that since this was raised with me that all is good. That would be devastating since it is brand new & a lot of money. Assume this service call is not going to be billed as it is an installation issue.
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Wesley was professional, courteous and great! Thank you Evans for getting our AC back up and running
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Buying an Air Conditioner is a big expense. EVANS made the process seamless from start to finish. No brainer; would do business again for sure. A special ‘thank you’ to Steve and Shalik for the professional installation. Excellent work. Total Pros and great guys, too.
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Very professional ... explained what he was doing. He was also very personable and pleasant. Great to have people of his calibre
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Evan’s always go above and beyond to meet their customer needs. Today Joe Pascari performed our service and was on time, early even which was a bonus and was polite and informative. And the service we received from Amy in getting our appointment squeezed into their busy schedule was outstanding. A pleasure to work with.
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Very quick and efficient solution to our cooling system.
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I have been with Evans for many years and your company has always kept my furnace and air conditioner in good shape. Many thanks.
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Evans is the best. Efficient, straight forward and good value.
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Invoice Summary Work Performed: Attended to reported gas leak originally flagged by another contractor using a high-sensitivity electronic sniffer. Visually inspected and soap-tested all accessible joints — no signs of active gas leaks found. I also did a thorough sniff test and didn’t detect any gas smells during the time I was there. Results: No active gas leaks detected at this time. Advised client that the floor drain in the middle of the room may have a dried-out trap, which could be causing sewer-type smells. If the issue persists, a full pressure test of the gas system could be done, but client agreed it doesn’t seem necessary at the moment.
Work Performed: Reconnected and reinstalled ductless AC unit. Found unit missing a disconnect box — installed new disconnect for proper electrical safety. Adjusted and secured the drain line, taped joints, and sealed the wall penetration where the line set enters the home. Results: Tested system — 20° temperature drop confirmed (80°F in the apartment, 60°F air coming out). System is now operating normally.
Work Performed: No cooling call. Upon arrival, found the Lennox air conditioner not running. Inspected the system and discovered the Nest thermostat was incorrectly wired for a heat pump configuration, which was preventing cooling. Rewired the thermostat to properly operate the AC system. Results: System is now running. The Lennox condenser (installed around 2019–2021) was very clogged with debris and is overdue for a proper coil cleaning. Informed the client that full AC maintenance is needed, but they declined at this time. Home is currently under renovation, and ductwork could not be properly inspected. Advised client to have the ducts professionally cleaned to verify overall airflow. While the AC is mechanically operating and electrical components are functioning correctly, we cannot confirm refrigerant charge or airflow performance without completing maintenance.
Furnace and AC maintenance and inspection. Both the Furnace and AC are working well and in good condition at this time. Found no problems or concerns with either unit during this visit.
Work Performed: No cooling call on an estimated 2017 Daikin air conditioner. Used monitoring tools to assess system. Found disconnect box melted with seized/pushed-in button causing an unsafe condition—high-voltage could not be safely turned off due to possible welded contacts. Replaced disconnect box to restore safe control of power. Found capacitor reading 42.8 µF (should be 45 µF). Replaced capacitor. Fired up unit. Client reports no professional maintenance through Evan’s but has rinsed coil with a hose themselves. Results: Inspected outdoor coil – appears in fair condition Checked amp draw – compressor drawing 16 amps and liquid line pressure rising to ~500 psi Inspected indoor evaporator coil – no visible blockages Verified secondary heat exchanger and blower speed – blower set to correct airflow for 3-ton system Cleaned condenser coil thoroughly for best operation After cleaning, pressures more stable but high-side pressure still fluctuating and compressor remains over-amping
Work Performed: No cooling call on system we had performed AC maintenance on in May. Results: Found blown capacitor Replaced capacitor Inspected system operation System is now operating normally Please call office for payment
Work Performed: No cooling call on a Daikin AC we installed around 2018. Unit has not had maintenance since installation. Results: Found failed capacitor — Herm side reading 1.9 µF (should be 45 µF) Replaced capacitor under parts warranty (labour not covered) Noticed condenser coil was very dirty — recommended and performed full maintenance While testing system, found refrigerant was low — likely leak present Advised client of options Client agreed to add leak sealant and refrigerant to bring system to peak efficiency Checked temperature drop: 20°F — system cooling well Verified drainage and inspected evaporator coil (piston system) — all looks good Superheat in line with manufacturer specs System operating normally at this time Client joined Comfort Club for both furnace and AC to take advantage of future savings
Work Performed: Performed air conditioner maintenance on a 2018 Daikin unit we installed. Results: Outdoor condenser coil was very clogged — cleaned thoroughly with hose Checked refrigerant charge — all readings normal Double-checked fan speed after client mentioned low airflow at vents — airflow is normal Measured temperature drop at 20°F — excellent cooling performance Found compressor capacitor reading at 176 µF (should be 45 µF) — way out of spec Replaced capacitor under parts warranty Verified correct ratings on new capacitor after install Client already has furnace under Enbridge HomeCare Plan Enrolled in Comfort Club for annual AC maintenance for longevity of the unit
