Wesley was efficient and professional and answered all my questions.
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Wesley was very professional and took the time to explain what he was doing. Also showed me how to clean the filters in my HRV. Very satisfied, great job!
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Joe and Kyle were personable and informative. They performed their work professionally and ensured everything was cleaned up at the end of the day. Thanks for the excellent service!
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Response from Evans Heating & Cooling:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Steve and Josh (I believe) installed a new furnace and explained the differences and what they’d done very thoroughly. They were prompt, friendly and helpful and I’m very satisfied. They also removed the old furnace thankfully. Steve also installed my AC unit 6 years ago. Evans is my go to for any issues and everyone has always been great. Thank you!
Response from Evans Heating & Cooling:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Joe and his team were very cordial. They put a blanket down to protect our carpet. Cleaned up after them. Very professional Thank you for your great service.
Response from Evans Heating & Cooling:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Andrew is a wonderful, positive , energetic and very helpful young man. Send him for all of our maintenance and repairs. I will be happy.
Response from Evans Heating & Cooling:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Andrew was phenomenal. Kept us informed and was very efficient and extremely polite. It was a pleasure dealing with him. And we always trust Evans Heating.
Response from Evans Heating & Cooling:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Response from Evans Heating & Cooling:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Work Performed: Performed air conditioner maintenance on a Lennox system installed in 2021. Completed full cleaning of the outdoor unit — removed panel and thoroughly washed condenser coil to eliminate all debris Inspected and tested: Capacitor and contactor All wiring connections Temperature drop and general cooling performance System is running well and operating within normal parameters at this time Warranty Info: Your system has 10-year parts and 5-year labor warranty coverage Maintaining the system annually helps protect that warranty and extend equipment life Why Comfort Club Is a Smart Choice for You: Now that your system is out of its first few years and you've already had a furnace repair, joining the Comfort Club ensures you stay on top of maintenance and avoid future surprises—especially now that you've seen how dirty things can get without regular servicing. Comfort Club Pricing (monthly + tax): Furnace or AC only: $10/month Furnace and AC together: $20/month Comfort Cl
Work Performed: Completed spring air conditioner maintenance for Comfort Club member. Performed full cleaning of outdoor unit, including washing the condenser coil to remove all dirt and debris Checked all electrical components, including capacitor, contactor, and wiring – all in good condition Verified refrigerant pressures and temperature split – system is cooling effectively Adjusted blower fan speed to better match the system’s tonnage, improving overall performance System is now running smoother and more efficiently after adjustment. Everything is operating normally at this time.
Work Performed: Completed furnace cleaning and inspection as part of full maintenance service. The following tasks were performed: Cleaning and Inspection: Cleaned furnace cabinet Inspected heat exchanger and flue passages Inspected blower assembly Inspected venting and performed visual gas piping check Checked operation of thermostat and pilot/ignition system (including HSI) Verified proper combustion and ignition Tested operation of combustion blower Checked all safety limit controls Inspected condensate drain Tested blower motor amperage Cleaned flame sensor Verified air filter was clean – new filter was installed Measured temperature rise Checked vent termination Performed full combustion analysis System Summary: Furnace Condition: Very Good Age of Furnace: 1–10 years Efficiency: 90%+ UV Light Installed: Yes Filter/Air Cleaner Protection: Present CO Detectors in Home: Verified Everything is operating within normal parameters at this time. Note: You are not currently a Comfort
Evans Supreme 80 Furnace and Evans Supreme 3 ton Air Conditioner
Work Performed: Responded to customer concern regarding corrugated stainless steel gas line (CSST) feeding the stove Confirmed the CSST material is CSA and ANSI approved as per markings on the jacket Noted that the gas line was not bonded—this is required for safety; an estimate has been sent for proper bonding Findings: Discovered an illegal coupling connected to a section of stainless steel gas pipe; this needs to be removed and capped—estimate sent for this correction as well Recommendations & Discussion: Discussed Comfort Club membership benefits, especially relevant for the customer's furnace (installed 2020) and AC (installed by us a few years ago) Informed customer that annual maintenance is required to keep equipment warranties valid Recommended a maintenance check on the furnace since we did not install it, to ensure it’s operating safely and efficiently Reviewed features of the electronic air cleaner and how it helps with household dust and air quality Additional Work Per
Evans Furnace Installation. Replaced Carrier furnace.
Call back service - customer has not changed filter since Jan of 2024. Replaced with a new filter and discussed proper filter replacement. Checked error code history - 000 - none present. Checked heat runs to ensure all dampers are open Sent a camera down the 3 concerned heat runs - no dampers on these heat runs. First target concern - bedroom - the heat register is behind a dresser and this the type of register is pushing the air up and not out. Air temp coming out is over 110f. Air temp right in front of the registers was in the 70s and the air above it was 104f Other target concern - lower level (back split) 2 registers had register scoops sending the air toward the returns in that room along the ceiling and not downwards Air temp coming out of those vents was 107 and climbing. Increased fan speeds that were set low, and discussed running the fan on constant operation to help maintain a more even distribution of heat throughout the home. Thermostats location is in main living
Work Performed: Investigated loud noise coming from the fireplace when the fan is running. Results: Found the fireplace fan motor seized—this is the source of the loud noise. A new fan motor assembly is required to restore proper operation. Noted that the fireplace has not had maintenance in some time and is due for a full maintenance service. Also observed that the boiler on site has not been serviced since 2022 and is in need of maintenance. Recommendations: Will provide an estimate for: Fireplace fan motor replacement Fireplace maintenance Boiler maintenance
Work Performed: Investigated leak from Bosch combination boiler, which has caused significant water damage to the basement floor. Results: Leak appears to be coming from either the flow meter or the three-way valve. Unable to isolate the exact source due to proximity of both components and active water leakage. Damage to flooring suggests the leak has been ongoing. Recommendations: Recommend replacing both the flow meter and the three-way valve to ensure the issue is fully resolved. Will provide two estimates: One for repair and part replacement One for a replacement combination boiler as an alternative option
Work Performed: Responded to no heat and no domestic hot water complaint on a Navien combination boiler. Upon arrival, boiler displayed error code 733, which according to Navien technical support typically indicates low gas pressure causing short cycling. Results: Called Navien tech support immediately as per error code instructions. Verified inlet gas pressure at the gas valve using a manometer: Static pressure: 8.5" WC Pressure during high fire: dropped to 6.45" WC Both readings fall within Navien’s acceptable range (3.5"–10.5" WC). Observed system operation for 20 minutes; boiler operated normally during both home heating and DHW demand. Heating pressures stable at 24 psi and temperature readings were within normal limits. Cleared error code and boiler resumed normal function. Recommendations: While gas pressure appears normal, the meter is old and rusted—possible cause of intermittent pressure drops. Advised customer to contact Enbridge for evaluation or potential meter replacem