Cost/pricing for the service is still unknown, so I can’t provide an accurate rating; everything thing else was great.
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Technician showed up early - bonus as that doesn't often happen with most companies. Courteous, respected home and garden area he worked in to evaluate unit. Job well done. Will use this company again
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Same as usual. Excellent service. Same servicemen. Explain everything. Highly recommend Evans.
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Wes did an excellent job of cleaning the air conditioning unit. During his inspection he found a rather expensive main component that needed replacing. Thankfully the system was under warranty for two weeks longer. Great timing. Thanks to Wes for his diligence in tracking done this component. It was already on order when he left our place.
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The 2 guys were respectful and efficient and friendly made no mess A job well done
Response from Evans Heating & Cooling:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
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Very courteous representative. Job was well done.
Response from Evans Heating & Cooling:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Air Conditioner and Air Handler Installation
Work Performed Responded to complaint of water leaking from 1-year-old ductless system Inspected indoor unit and traced issue to the condensate drain line Found that the drain line was not properly connected to the PVC piping Disassembled the line hide outside and found a spiderweb clog near where the drain exits the wall Cleared the blockage and reconnected the drain using Gorilla tubing Secured the line to drain properly down to the outdoor unit This setup helps prevent insects from entering and clogging the line in areas that are hard to access Results Drain line is now clear and properly connected No more leaking from the indoor unit System is operating normally at this time
Furnace and Air Conditioner Installation
Work Performed Investigated issue with continuously running condensate pump Cleaned and tested existing pump, but determined it was no longer pumping effectively Original pump dated back to 2013 Advised client on cost and replaced condensate pump Spoke with client about the importance of regular AC maintenance Performed cleaning on air conditioner, including coil and component check Results New condensate pump installed and operating properly Air conditioner is functioning normally at this time Recommended ongoing maintenance moving forward to ensure reliability and efficiency
Work Performed Performed full maintenance on 2019 Lennox furnace and air conditioner (not installed by us) Inspected blower compartment, burner assembly, filters, and drain system Cleaned outdoor coil and checked AC refrigerant pressures and temperature split Reviewed system history and checked for active or stored error codes Verified all electrical components and safety switches Results No concerning error codes found Furnace and AC are operating normally at this time No immediate issues or repairs required System appears well-maintained and functioning as expected
Lennox furnace and ac comfort club maintenance and inspection. Both the furnace and AC are in great shape and working well at this time. Found no problems or concerns with the equipment during visit. Replaced humidifier pad at furnace.
Lennox AC maintenance and inspection. Performed full maintenance on AC. System was in good shape after cleaning, definitely needed done as it would have struggled with year with the buildup on the outdoor unit. AC is cooling well at this time, all electrical components are in good condition and refrigerant levels are within range. Found no problems or concerns during visit. Signed customer up for comfort club for the next 12 months for the AC.
Daikin AC maintenance and inspection. AC is cooling well and in good condition. Found no problems or concerns during maintenance.
Performed full maintenance on a Lennox two-head ductless heat pump system. Inspected and tested both heating and cooling modes for proper operation. Maintenance Tasks Completed: Verified operation of both indoor heads and outdoor unit Checked all electrical components and tightened connections Measured temperature drop (cooling) and temperature rise (heating) Cleaned air filters Inspected and verified both condensate drains are clear and draining properly Confirmed system startup, shutdown, and mode transitions Both heads and the system overall are operating normally and efficiently at this time.
Performed annual air conditioner maintenance at a home with four Lennox air conditioners—three of which have been installed between 2019 and the present, and one older unit that, while still functional, is nearing the end of its service life and will likely require replacement if issues arise. Maintenance Tasks Completed on All Units: Cleaned outdoor condenser coils Verified refrigerant levels and measured temperature differentials Checked and cleared all condensate drain lines Inspected and tested capacitors, contactors, and all electrical components Replaced air filters Verified blower operation and airflow Checked thermostat settings and confirmed system response Set all thermostats to 72°F and reviewed thermostat operation with the client All systems are currently operating within normal parameters. No concerns found at this time, though we recommend planning for replacement of the older system in the future if performance declines or repairs are needed.
Call back install / ac start up Finished commissioning of Goodman inverter thermostat, tested system operation. Verified both heating and cooling operation. Customer to receive 2 free years of maintenance because of the complications. Unit is fully functioning.
