We were very pleased with Kyle’s expertise
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knowledgeable and easily explainable information
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It took longer than I expected for the part to come in. In fairness, no one had told me what to expect, so I assumed about a week. It would have been nice if there were some updates that the part was more difficult to source and there would be delays. I will say that when the part came in, everyone was fantastic about setting a time and making me aware that it was weather dependent because the work was being done outdoors. Chris is a terrific service tech and stays on top of the problem. I really appreciate his attention to detail. Hopefully the unit continues to operate without further issues.
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Kyle was very helpful. He answered all my questions and offered tips on how to properly maintain my new air conditioner.
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Great company to work with!
Response from Evans Heating & Cooling:
We are pleased to know your experience with us was a good one!
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The 2 young guys did a great job. Would highly recommend them to anyone. Thank you Evans family.
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Everyone I dealt with was pleasant and helpful. All my questions were answered patiently and knowledgeably. Overall, a positive experience.
Response from Evans Heating & Cooling:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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One of the nicest, courteous and best servicemen we ever had.
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Amazing! Thanks for the wonderful service and hard work today. The guys were non stop putting this unit in. Very much appreciated
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We had some challenges along the way, brought on mainly as a result of an error by our heating engineer, but Steven and Jason got us to a great outcome. Thank you.
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Kyle was very helpful, knowledgeable, and personable.
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Response from Evans Heating & Cooling:
We're delighted to hear that you had a positive experience with us. Thanks for the kind words.
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Response from Evans Heating & Cooling:
We are happy to hear you had a positive experience!
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Price
Convenience
Furnace and Air Condioner installation
Fireplace inspection Inspected fireplace after cracks in chimney where fixed. Half of the Maintenance was completed on first visit, other half was completed today. Turned gas back on and cleaned the glass. Ensured fireplace was drafting correctly. No issues or comers found. As per office honouring maintenance discount from February.
Tankless Water Heater installation
York air conditioner, performed cleaning and testing on unit . Inside house and outside temperature are low , I believe the air conditioning is operating correctly but at low temperatures .
Amana furnace maintenance. Performed cleaning and testing on the unit . Furnace is operating well with no issues .
Valour fireplace maintenance. Performed cleaning and testing on fireplace . Receiver needed the batteries changed , but no other issues found . Fireplace is in good condition and operating well . Goodman furnace maintenance. Furnace is operating very well , adjusted gas pressure back to factory recommended 1.9 inw for low fire and 3.5 inw for high fire . Humidifier is not operating at the time of service , humidistat is operating , I can faintly hear the solenoid opening and closing but no water flow . Discussed problem with customer and decided to deal with the issues at a later date . No other issues with furnace .
Luxaire furnace repair . Furnace is shutting off on flame sensor due to the collector box being cracked and dripping on top of the burner box and flame sensor . Furnace operates after flame sensor has being heated up from cycling on and off a few times . Flame sensor is producing 2.4 ua after heated . Recommend to replace collector box and have a maintenance done on furnace . Inducer motor is also starting to show signs of wear and tear , with bearings getting loud . Adjusted gas pressure from 3.7 inw down to recommend 3.5 inw Furnace is also running hot with an 80 f differential, discussed with customer turning up fan speed and we decided not to due to extra winding noise .
Warranty part replacement - Evans s -series outdoor heat pump control board replacement along with EEV after replacing control board and EEV had to re program and set up thermostat because error code e11 became present. Ran system in both heat pump mode and cooling mode, verified system charge is proper and that the system is fully operational. See notes
Air conditioning start up. Added 1.7 LBS of 410A refrigerant.
Furnace maintenance and inspection. Furnace is working well and in good condition at this time. Locked doors upon exit and placed keys back in lockbox.
Furnace maintenance and inspection
Supply and install Daikin Aurora 9000 Ductless Heatpump *electrical supply line provided by customer's electrician. Installed ductless
Furnace maintenance and inspection
Fireplace maintenance and inspection
Tankless maintenance , flushed unit and cleaned all filters . furnace maintenance Install strapping to venting on furnace that didn’t previous have strapping . Adjusted water flow for humidifier and replaced 3 feet of drain tubing from humidifier due to kink from install . Furnace is operating very well with no issues found . Circuit board had just one an error of 290 ( hot surface igniter fault .) tested igniter ohms at 47.5 ( when cold ) and 0.65 amps while lighting .