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Overall Experience
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I had the most amazing experience from Evans. Called them to get a quote on a new AC/Furnace. Richard was out to the house within hours of my call to review my requirements/needs. Measured everything and provided a quote on site. During the review event noted a small issue with my second furnace and fixed it. The install was great! Steve did an a phenomenal job on everything (clean and careful). Treated everything like it was their own home. Would highly recommend Evans Heating & Cooling. My first time using their service but now have a customer for life. Thank you!
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Everything went well. My experience with Evans was very good and the staff were polite and very professional.
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Andrew was punctual, very informative and very personable. An absolute pleasure dealing with Evans Heating & Cooling!
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Trevor did a fantastic job. He inspected and serviced to keep our furnace and hot water heater to keep them going strong, and took the time to talk over our options for the future when they eventually give out. He was very personable and easy to talk to.
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A decidedly 5-Star experience. Well deserved.
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Andrew is a great tech and overall communication from initial office booking to arrival time was impressive.
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Andrew arrived early & did two projects flush tankless water heater & checked AC & cleaned fins. All ok Updated us of results much appreciated.
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I found Evan’s online and chose based on reviews. Phoned them and Richard came out that afternoon to quote a new furnace / AC / air filtration and gas lines to the stove and BBQ. It was a great experience and he took the time to really understand our needs. The crew showed up on time, used runners to protect the floors and were all over the job getting everything done and done right including fixing a gas leak at our fireplace. Great team to have at the house all day. Amy …. AMY ! She is the Service Manager that worked with me to book the various jobs and she moved heaven and earth to keep their commitment of having the work all done in one day. She is awesome ! A fair price / excellent Lennox equipment and professional technicians that made sure everything was perfect and I was totally happy before leaving. FIRST CLASS
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I have found Evan’s Hearing and Cooling to always provide professional and courteous technicians. This visit was no exception, Wesley did a great job with servicing my AC unit. Thank you.
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Furnace and Heat Pump Installation
Work Performed Responded to no hot water call. Found water heater attempting to ignite but shutting down immediately. Removed burner tray, cleaned flame rod and igniter assembly. Noticed insulation around unit was wet. Spoke with homeowner’s father who explained a nearby water hose had burst, spraying water onto the water heater. Determined the water damage was likely causing grounding/connection issues with the Intelli-Vent gas valve. Replaced ground rod and ensured proper grounding. Removed wet insulation and advised client to leave side panel open to allow drying. Recommended use of a dehumidifier to speed up the process. Tested system through four on/off cycles to confirm ignition and shutdown sequences. Results Water heater successfully ignited and cycled on and off multiple times. Gas valve shut down properly on its own, with no signs of sticking, overpressure, or overheating. No water dripping observed from pressure relief valve. Cannot guarantee this will be a permanent repair
Work Performed Inspected fireplace due to client and insurance concerns regarding soot above the termination. Verified installation against manufacturer specifications and current gas codes. Inspected operation and condition of unit. Results Fireplace installation is to code (termination is 12 inches to unvented soffit, acceptable per manufacturer and gas code). Soot observed above termination is a normal byproduct of operation and can be wiped/cleaned off. Fireplace is operating normally and is in very good condition; client keeps unit well maintained. Blower wheel is seized and requires replacement. Optional: A heat shield can be added on the exhaust to help reduce buildup on the wall. Recommendations Provide estimate for blower wheel replacement. Provide optional estimate for exhaust heat shield.(may not be available)
Work Performed Performed maintenance on ductless system and two fireplaces. Ductless: Blew out condensate drain line with nitrogen (first maintenance since installation in 2021). Completed full inspection and cleaning. Fireplaces: Inspected and cleaned both basement and upstairs units. Results Ductless system is clean and operating normally. Basement fireplace: Pilot assembly not operational and requires replacement. Upstairs fireplace: Clean and operating normally with no concerns found. Maintenance Checklist – Ductless System Cleaned and checked indoor unit filters. Inspected indoor blower wheel and coil surface. Blew out condensate drain line with nitrogen. Checked outdoor unit coil and fan operation. Checked refrigerant pressures and temperature split. Verified remote/thermostat operation. Maintenance Checklist – Fireplaces Cleaned glass and burner assemblies. Inspected logs, embers, and flame pattern. Checked venting and safety controls. Basement: Pilot assembly not functioning, r
Lennox AC Maintenance Cleaned and inspected condenser unit Inspected all electrical components. Found a low capacitor. Replaced with new 40/5 capacitor. Tested refrigerant pressures Customer requested mailed copy of invoice and form. Everything is in order. Unit is working well and cooling great.
Comfort Club – Furnace & Fireplace Maintenance Work Performed Furnace 1 (KeepRite, S/N 10248 51499, 23 years old – tight closet near sump pump): Performed full high efficiency furnace maintenance checklist: Verified thermostat operation. Inspected and cleaned burners & flame sensor. Checked ignition system sequence. Inspected heat exchanger for visible cracks or damage. Inspected venting and drainage system (venting is ABS 19 routed through finished ceiling — would require upgrading if furnace is replaced). Checked inducer motor operation (noted rattling sound). Gas valve did not open on first start-up of season — did open after retry. Checked blower assembly and motor. Verified operation of all safeties (pressure switch, high limit, rollout). Measured temperature rise — at peak of maximum rated range. Inspected electrical wiring and connections. Verified filter condition. Confirmed condensate system clear. Furnace 2 (Laundry Room – 1993 model): Performed full high efficiency furn
Furnace, AC and 2x fireplace maintenance and inspection. Installed Ecobee thermostat. Both fireplaces are in good condition and working safely at this time. Furnace is working well and in good condition. AC refrigerant levels are beginning to get low, still operating above freezing temps but pressures will only get lower as time goes on. Found no other problems or concerns during visit.
Goodman Furnace maintenance Replaced humidifier pad due to excessive calcium deposits. System is fully operational Discussed comfort club, customer with think about it. Emailed bill to be taken care of
Furnace and Air Conditioner replacement
Furnace, Air Conditioner, Humidifier, Air Filter Installation
AC maintenance and inspection. AC is cooling well and in great condition at this time. Replaced humidifier pad.
AC Repair Original showed to replace t-stat. Previous t-stat was working. But would not start system without wifi. Reprogrammed stat to be non wifi reliant. Verified system operation.
Furnace and Water heater maintenance Cleaned furnace cabinet Inspected all electrical components Tested gas pressure Preformed combustion analysis Flushed water tank Tested gas pressure Preformed combustion analysis Both systems are working well No concerns found today