I have found Evan’s Hearing and Cooling to always provide professional and courteous technicians. This visit was no exception, Wesley did a great job with servicing my AC unit. Thank you.
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Steve and his whole crew were very friendly and professional; in the face of unexpected time and equipment needs, Steve led the way to an appropriate resolution to complete the job well. Excellent service!
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Fantastic service by Andrew. Very knowledgeable and explained all aspects of the maintenance being performed
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I've been their customer since I moved to NOTL. Great service so far!
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Steve and installers were fabulous. Could not have asked for a better experience.
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I am totally satisfied with your service. Andrew is patient, friendly and answers all questions thoroughly. I also appreciate the ongoing attention to "watch and wait" issues that may need repair in the future. I have several pieces of equipment that need annual maintenance and am glad to have your company looking after them.
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First class service. Took time to explain where my system was deficient
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Wes is a personable fellow who provided friendly service.
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Can always rely on EVANS for reliable, professional service Knowledgeable, On time and very respectful
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Evans is always reliable. Wesley was very thorough and discovered a problem, and placed the order for the necessary circuit board so we can get it fixed.
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Response from Evans Heating & Cooling:
We thank you for sharing your positive experience. It made our day.
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Work Performed Performed maintenance on 7-year-old Lennox air conditioner (not installed by us) Checked refrigerant pressures, temperature split, and electrical components Cleaned outdoor coil and verified overall system operation Comfort Club maintenance visit Results Air conditioner is operating normally No issues found at this time System is clean and running efficiently Comfort Club Member Priority service 15% off repairs No after-hours charges (regular service charge still applies) Yearly maintenance included
Work Performed Performed full maintenance on 2007 R-22 air conditioner Cleaned condenser coil and checked electrical components Checked refrigerant pressures and temperature split Verified capacitor and contactor performance Client joined Comfort Club for air conditioning Discussed possibly adding furnace and fireplace in the fall Results Air conditioner is running normally for its age Refrigerant levels within range for now, but unit is R-22 and nearing end of life Temperature split was satisfactory 17 degree f No urgent repairs required at this time Client informed of age and benefits of comfort club Comfort Club Benefits Priority service 15% off repairs No after-hours charges (regular service charge still applies) Yearly maintenance included
Lennox air conditioner maintenance. Air conditioner is working well , no concerns or issues found.
Work Performed: Performed maintenance on older ICP R-22 air conditioner Checked refrigerant levels — may be slightly low, but system still providing a 17°F temperature drop Lowered furnace fan speed slightly to improve cooling performance Adjusted humidifier damper to stop air bypass Provided client with system education Results: AC is mechanically operating normally at this time Client is aware the unit is nearing end of life and make plans to replace rather than repair if it cannot keep up during summer
Lennox comfort club maintenance During the maintenance capcitor was out of range for operation. Customer is under parts warranty and wants to go ahead with replacing. Also replaced 6672 filter. System is fully operational.
Performed annual maintenance on both the furnace and air conditioner (KeepRite systems, installed in 2008). Furnace Maintenance Cleaned burner compartment and flame sensor Inspected heat exchanger and blower assembly Verified blower speed and airflow Checked all safety and limit switches Furnace is operating normally at this time Air Conditioner Maintenance Cleaned outdoor condenser coil Checked refrigerant pressures (R-22 system) Measured temperature drop — within acceptable range Capacitor reading was out of tolerance; recommended replacement Customer agreed, and capacitor was replaced System is now cooling properly Comfort Club Membership Client joined the Comfort Club during this visit Membership includes: Annual maintenance on both furnace and AC 15% off repairs Priority service No after-hours fees (standard diagnostic still applies) Air Exchanger Issue Client inquired about their HRV (heat recovery ventilator) Found that no control wires are connected, and unit is not tied into
Lennox furnace and AC maintenance and inspection. During furnace maintenance found exhaust motor to be leaking from housing causing condensation to drip all over furnace cabinet. This appears to be a fairly new leak as little to no rust has developed yet but will be detrimental to the furnace if left in for another heating season. Office will quote out replacement motor. Other than that the furnace is operating well at this time, found no other problems or concerns. Performed full AC maintenance on lennox AC. All electrical components were in good condition at this time. Cleaned condenser coil. After testing AC found system to be low on refrigerant. After discussing with customer, opted to go with seal kit repair and refrigerant top up. Explained the seal kit is not a guaranteed fix and may fail to completely plug the leak. This is more of a band aid fix to try and buy a few more years out of the current AC Added seal kit and 1lb of 410-a refrigerant. System is now cooling well and
Evans SD select side discharge 2 ton Installation
Lennox AC maintenance and inspection. AC had considerable buildup on outdoor unit as its the first cleaning since install. Due to location near bushes it gets plugged up more than usual. Regular maintenance will prevent future problems. Customer was experiencing cooling issues due to basement apartment getting much colder when AC is running. Unfortunately this is not preventable as cold air falls and its normal for the basement to be a bit cooler. Increased “fan on” CFM from 400 to 1000 at customer request so she can fun just the fan more often to feel more comfortable on the main floor. Signed up customer for comfort club on furnace and AC, will return in the fall for the furnace and the office will call around this time next year to set up AC maintenance.
Furnace and Air Conditioner Installation
Navien tankless maintenance & AC maintenance Tankless was in great condition and working well. Adjusted water temperature from 120f to 125f at customers request. Recommend service on this nit every couple of years. Found no concerns with the tankless unit. AC was low on refrigerant. Added 2lb of 410-a and sealant kit. Discussed sealant kit is not a guaranteed fix for the leak but they can be effective. System is 13 years old and getting near the end of its life but this should hopefully buy a few more years out of it. After adding refrigerant, AC was cooling very well with 20f temp drop. Found no other problems or concerns with AC Signed customer up for comfort club on furnace and AC, office will call to book furnace maintenance closer to heating season.
Responded to a no cooling call on a Lennox air conditioner installed in 2012. Found that the 30A circuit breaker (correctly sized per the unit's rating plate) had been turned off or tripped. Determined that the client may have accidentally turned off the breaker while testing their in-floor heating system. After restoring power, inspected the outdoor condenser and found the coil heavily clogged with debris. Advised that cleaning was necessary before further testing. Client agreed, and the condenser coil was thoroughly cleaned. After cleaning, tested the system and found a low temperature differential. Attached gauges and confirmed that the system is low on refrigerant. Added leak sealant and UV dye, along with the correct amount of refrigerant. Explained that there is no guarantee the sealant will stop the leak, but if it fails, the UV dye may help identify the source for future repair. At this time, the system is operating normally.
