Call back service - customer has not changed filter since Jan of 2024. Replaced with a new filter and discussed proper filter replacement. Checked error code history - 000 - none present. Checked heat runs to ensure all dampers are open Sent a camera down the 3 concerned heat runs - no dampers on these heat runs. First target concern - bedroom - the heat register is behind a dresser and this the type of register is pushing the air up and not out. Air temp coming out is over 110f. Air temp right in front of the registers was in the 70s and the air above it was 104f Other target concern - lower level (back split) 2 registers had register scoops sending the air toward the returns in that room along the ceiling and not downwards Air temp coming out of those vents was 107 and climbing. Increased fan speeds that were set low, and discussed running the fan on constant operation to help maintain a more even distribution of heat throughout the home. Thermostats location is in main living