Work Performed: Responded to customer concern regarding corrugated stainless steel gas line (CSST) feeding the stove Confirmed the CSST material is CSA and ANSI approved as per markings on the jacket Noted that the gas line was not bonded—this is required for safety; an estimate has been sent for proper bonding Findings: Discovered an illegal coupling connected to a section of stainless steel gas pipe; this needs to be removed and capped—estimate sent for this correction as well Recommendations & Discussion: Discussed Comfort Club membership benefits, especially relevant for the customer's furnace (installed 2020) and AC (installed by us a few years ago) Informed customer that annual maintenance is required to keep equipment warranties valid Recommended a maintenance check on the furnace since we did not install it, to ensure it’s operating safely and efficiently Reviewed features of the electronic air cleaner and how it helps with household dust and air quality Additional Work Per