Work Performed: No cooling call on a 2023 air conditioner installed by us. Client reported system was not running. Traced issue to low-voltage control wires in the ceiling above the furnace that had come loose and disconnected. Located and reconnected loose low-voltage wires Tested AC operation – unit is now running normally Performed full air conditioner maintenance as required for warranty Checked electricals, refrigerant levels, and cleaned outdoor coil Confirmed proper temperature drop and system operation Results: Air conditioner is operating normally at this time. Recommended regular annual maintenance to ensure proper function and maintain warranty coverage. Additional notes, it is advised to trim bushes back a couple feet from ac, as airflow is being blocked.