The service tech was very professional. Was very thorough and explained what he was doing. I was totally impressed by his work ethics. A real asset to your firm. The only reason I gave the pricing a 4 star rating was that the $148.00 seemed, if my memory serves me, quite a bit higher than the last time. But I realize like everything else, your costs have increased, so it is not an issue with me. I will continue to use your company in the future. Thank you for your good service.