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Not too happy. I need a new compressor on my 8-9 year old system it was determined. I am now suffering with over 100 degrees temperatures outside because Hyde A C doesn’t stock compressors so I have been told I have to wait up to 10 days or so for them order from the factory. I am not happy with American Standard because having paid around $25000 for the system 8 or 9 years ago I expected the quality to be much better.
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He was great, fulled inspected the issue and showed that he cared. Issue seems to be resolved.
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The most reliable company and right on time
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Did a great job! Informative. Polite! I am very pleased!
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Christopher was on time, personable and thorough. I appreciated his service.
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Not using this company. Will find someone trustworthy
Response from Hydes Air Conditioning:
We are so sorry that Frank had to deliver bad news and we will work on our delivery. We always strive to be better and we appreciate your review and take it very seriously. Thank you David.
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Daniel and team were onsite at agreed time to install a new HVAC system. They completed installation and testing under the time expected. Couldn't be happier with my Hydes experience this week.
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Once again, my interaction with my technician Jonathan Carrier was excellent. I cannot stress enough what great service he provides. I had an issue with a recent install and Jonathan handled it expertly and quickly.
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Frank V. Is the best, he found a problem that could cause failure in the future
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Christopher was very nice and answered all my questions. He has serviced my HVAC system before and does a great job.
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Johnathon did a great job and up and running and communicated well about the issues with that needed replacing
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Christopher was courteous and friendly, but most of all professional and very good at explaining his conclusions from the service call.
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Work Performed: • Upon arrival, the tenant reported unusual noises from the furnace and noted that the blower motor seemed to cycle on and off irregularly. • Set the thermostat to cool, and the system activated. • Found a highly restricted air filter in the furnace — removed the filter to restore airflow. • Discovered a piece of side insulation had come loose and was obstructing the blower motor. • Removed the insulation to prevent further airflow restriction and blower interference. • Inspected the outdoor condenser and found the microchannel coil extremely dirty. • Removed the top panel and cleaned the coil thoroughly from the inside out. • Allowed the system to run for over 15 minutes and: • Verified proper refrigerant charge • Confirmed acceptable temperature split ⸻ System Condition Upon Completion: • Air Filter: Removed due to restriction • Insulation Obstruction: Cleared • Condenser Coil: Cleaned thoroughly • Blower Motor: Operating normally • Refrigerant Levels
Upon arrival blower is working compressor not on circuit circuit board had error code 04 locked, rotor, reset condenser units up and cooling set estimate for replacement for client to sign to order compressor
Contactor sticking also found circuit board intermittent not feeding properly voltage and then would work. Replaced contactor and tested operation. Advised circuit board will also have to be replaced if problem continues. Equipment is working properly at this time
AC System Refrigerant Leak Detection and Recharge: Located a refrigerant leak using diagnostic tools. Sealed the leak and performed a recharge to restore optimal cooling performance.
Equipment working on arriving. Verified refrigerant pressures are good, sequence of operation is working properly. Per client he hit the unit and it turned on. Verified electrical connections are secure. Possible contactor but not sure at this time.
Maintenance a 2018 American standard unit change out filters and blew out condensation line from attic access checked refrigerant levels as well as all electrical components levels as the time of maintenance all is within the manufacturer specifications. Found weak capacitors and replaced part to prevent potential breakdowns.
Performed a cooling maintenance on a 2018 American Standard silver series condenser, condenser located on left side of home, filter located in hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance
Executed a cooling maintenance and mini split service (technician notes). Tested electrical components and running and starting amperage on motors. Refrigerant circuit diagnostic – good. Replaced filter, cleared condensate drain line and washed down condenser coil. System is cooling the home at the time of maintenance.
Phone call advice client compressor will up to two weeks to get it call Train. Don’t have it
Performed a cooling maintenance on 2 2023 American Standard Platinum series condenser, condenser located on right side of home, filter located in filter rack, fau located in garage, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check if thermostat had no error codes or alerts, everything within range , clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Faulty compressor for serial # Ax12F order compressor under parts warranty Called Roy at Howard to order compressor Howard don’t have in stock it can take up to 10 days courtesy call
2022 model upon arrival blower working condenser wasn’t Condenser had fault code 04 = locked rotor,,,,,,after further inspection found the reason condenser going into locked rotor is because compressor is pulling high amps on start up no room for a compressor saver to lower amps on the electrical cabinet call Sam to advice
2013/ 3 ton Performed a semi annual cooling service on American standard split system. Cleared condensation line and rinsed washable filter located within the furnace/garage upflow. Cycled equipment followed, cooling sequence of operation checked refrigerant/temperature checked capacitors, fan motor, compressor, hard start, amps and voltage. Secured and cleaned electrical connections at condenser and fuse box. Thermostat checked out OK. Rinsed condenser coil. Cooling equipment checked out operational at this visit.
Service Debrief Performed a semi-annual cooling service and system start-up. Verified the cooling sequence of operation and checked the temperature differential across the system. Thermostat functioned correctly, and all moving components were operating within manufacturer specifications. Prepared the equipment for final inspection. Verified that the breaker and fuses matched system requirements, and rewired the safety switch at the condensate pump to ensure proper functionality. Dropped off the permit and finalized preparations for the system’s final inspection. System is operational and functioning as expected at the time of this visit.
I Performed Maintenance on the Cooling System. Also replaced a 20x20 filter. The system is a 2021 American Standard Condenser and Coil. I also installed customer supplied Google Nest Learning Thermostat and tested. I then flushed the condensate drain. I advised client about adding a hard start kit to the system. Client to advise. The system checked out operational at the time of the service.