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Thor was very friendly and polite. Explained everything in detail. Great technician.
He is a true professional, very polite and very knowledgeable.
Christopher Coia was super nice and professional! He explained everything to us and took the time to service the unit & explain the maintenance contract.
Luis was personable and forthcoming with information which I appreciated. I only gave four stars for pricing for quotes because I am still gathering quotes to compare. Luis is definitely an asset to Hyde’s. A great representative of the company. I appreciated his ability to troubleshoot and come up with several options to save me money.
I appreciate the rapid response and customer service by the Tech Amador. He was there for normal annual maintenance and went above and beyond to accommodate a venting issue. Thank you.
Brayan gave our home an AC tune up and our tenants were very satisfied with his communication, friendliness, and efficient service. Thanks Brayan!
Performed a cooling maintenance on a split system unit. Check sequence of operations by checking out all electrical and refrigeration levels at this time. System is cooling down the house properly and is working within manufacturer specifications, clean out condensation line and change out filter finish maintenance by washing down condenser unit, as well as by explaining, the great benefits of a hard start kit.
Perform a cooling maintenance on a R 22 split system unit. Check sequence of operations by checking out all electrical and refrigeration levels. Run capacitor rated for 55 was getting 55. All refrigeration levels are within range finish maintenance by washing down condenser unit, and by explaining the great benefits of a hard start kit to client.
Performed annual cooling maintenance on 1 2013 York package unit. Changed filter, cleared condensation lines. Cycled system in cooling, checked capacitors, LRA, rla and Fla. checked temperature split. Equipment is cooling properly at this time.
Air Conditioning System Filter Replacement and Coil Cleaning: Fixed strange AC noises by cleaning dirty coils and replacing the clogged filter, restoring quiet and effective cooling.
Performed annual cooling maintenance on a 2010 Payne 4ton package unit. Replaced 20x30 filter in hallway ceiling. Followed sequence of operations and checked voltage, amperage, capacitor, temperature split, Freon levels, cleared condensation lines, and rinsed condenser coils. Thermostat checked out operational. Client had thermostat set to the off position causing indoor temp to reach 87°. Client not aware. 20° split, temperature had dropped to 84 before leaving. System is cooling properly at this time of service. Client stated she’ll renew HFCC in November before it expires.
Performed cooling maintenance on 2012 Trane 3.5 ton straight cool package unit on roof. Changed 20x30 hallway ceiling filters. Nest 4th fence thermostat working properly. Cleared condenser drain on roof, pvc drain, should be copper for longevity since pvc can warp and crack. Cleaned condenser coil. Cleaned out electrical compartment. Checked amps, volts, capacitors, refrigerant charge/temperature split. Inspected blower wheel and coil for cleanliness. System is cooling properly. Recommended surge protection to prevent damage to circuit board/compressor/motors . Blower motor capacitor has oil leaking , still in range but potential issue. Renewed maintenance plan.
Performed annual cooling maintenance on a 2022 American Standard Silver 3.5ton unit. FAU located in attic. Client had replaced 20x30 filter prior to arrival. Left behind filter. Followed sequence of operations and checked voltage, amperage, capacitor, temperature split, Freon levels, and rinsed condenser coils. Thermostat checked out operational. System is working properly in cooling at this time of service.
Performed annual cooling maintenance on a 2003 Bryant 2.5ton unit. Replaced 16x25 filter located in garage FAU and cleared condensation line. Followed sequence of operations and checked voltage, amperage, capacitor, temperature split, Freon levels, and rinsed condenser coils. Everything checked out in range. Thermostat checked out operational. System is working properly in cooling at this time of service
After Diagnostic Thermostat needed batteries replaced customers batteries unit is up and running
After Diagnostic found unit was very low on Freon only added 4 pounds to clients request numbers where showing slight restriction did advise client unit is up and cooling as of now recommended replacement unit has a leak
AC Repair: Replaced a blocked air filter, improving system airflow and enhancing indoor air quality.