Have any feedback for us? We'd love to hear it! Call us at (760) 910-7600 and let us know how we are doing.
I like that when I call Hyde’s, we always get a knowledgeable technician that fixes our issues.
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Great service!! Helpful, knowledgeable, courteous, and professional. Your people are the best. Thanks.
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Service could not be better. Very knowledgeable, professional, caring and honest. Hard to find service of this caliber.
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I appreciated Hydes sending me multiple texts and a photo of our service person. Very organized and very professional. So glad we had Hydes do our new unit and deck to work. We are very pleased.
Response from Hydes Air Conditioning:
I am so glad to hear that you appreciate the extra touches and we will work hard to continue to impress you Kim.
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We use Hydes to keep our air conditioning units and heater running at peak efficiency. They come on time, respect our home, and are great with our three dogs. I know they will make sure all of our units are running for a long time.
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We have been using this company for many years and have always been thoroughly satisfied with their work. Every person that has come to the house has been excellent. Most recently, Jonathan came on biannual maintenance call and he was great. He arrived promptly, was courteous and friendly, explained what he was going to do, and then efficiently went about his work. Before leaving he gave a brief explanation of the status of the equipment, pointed out some areas of concern, and then offered some solutions. He is knowledgeable, easy to understand, and very helpful.
Response from Hydes Air Conditioning:
We are so thankful to have you as a customer and we really appreciate you taking the time to leave such a nice review!
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Cooling service 2012 American standard. Washed filter, coils, cleared drain line. Cleaned electrical compartment and verified connections are secure. Verified refrigerant levels are good. Verified fan motor and compressor are operating. Fan motor in poor condition leaking oil and past life expectancy. Capacitors are past life expectancy and suggest replacing to prevent common breakdowns. Will schedule to install new fan motor and capacitors.
2020/ 4 ton and 2024/ 3 ton Performed a semi annual cooling service on two systems American Standard split heat/POV and Rheem split system Replaced 20 x 20 and 20 x 25 filters/ceiling. Cycled equipment follow cooling sequence of operation checked capacitor fan motor, compressor, amps and voltage. For platinum system checked amps and voltage. Cleared condensation lines from outside. Secured and clean electrical connections at condenser and fuse box. Checked refrigerant/temperature split . 1050 thermostat and living room thermostat checked out OK. Rinsed condenser coils. Both units checked out operational at this visit. While performing maintenance found that Rheem condenser fan motor has oil marks all around it checked amps, currently operating at max amps fan motor is not locking up. informed client of findings also spoke with client about adding hard start to help compressor on start up Attached are two quotes for recommendations.
Run approx 80ft of 1/2 in emt across roof Approx 5ft liquitight into outdoor condenser
Upon arrival t stat was on did notice water in water safety switch cleared condensation line installed new water safety switch under warranty tested unit unit is working at this time of visit
Performed a cooling maintenance on 2 2022 American standard platinum series condenser, one condenser is located on left side of home and other condenser is located on right side of home, filters located inside FAU, one fau locate on left side of home and other right side of home outdoor closets, change filter, flush condensation line, check for amperage and voltage, check for Freon level, clear out dust from electrical compound area, check if no error codes or alerts within range, rinsed condenser coils. Both systems working within specification in cooling at the time of maintenance.( client said she’s going to renew comfort plan next visit)
Performed a cooling maintenance on a 2013 split system unit. Check sequence of operations by checking out all electrical and refrigeration level as shown in pictures at this time all is within manufacturers specifications and system is cooling down the house properly. Will send estimate via email for a new hard start kit. Current heart kit is starting to go out finish maintenance by cleaning out, condensation line and by changing out filter. Need 100 foot long hose to wash down condenser unit.
Verified sequence of operation in cooling. Checked refrigerant pressures are good. Capacitors tested fair though advised are in poor condition and likely to fail. Replaced filters and washed coils. Recommend replacing capacitors and installing compressor saver kits on each unit. Attention below attached estimate for parts replacement
Per client Tstat set to 75 and equipment continues to run. Verified operation multiple time and equipment is coming on and off at this time. Did check history with Barry from remote access. Not able to determine what’s wrong at this time. Advised will monitor and also to take pictures of Tstat if happens again.
The installation of a 5-ton Platinum 18 upflow heat pump system was successfully completed, which includes 750 heating and cooling levels. In conjunction with this, a condensate pump was installed and necessary repairs were made to the kitchen ductwork. Additionally, this system is eligible for a federal tax credit of $2,000.00, enhancing its value for your consideration.
Home owner replaced thermostat and blew fuse in attic. Replaced fuse and is now working
Wrong size motor installed advise on cost difference to go to correct size and application. Or to credit back money toward new equipment in attic.
2013 and 2014 check cooling and electrical components found 2013 model capacitor low reading out range replaced capacitor tested everything else work properly at time of service
