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...after 18 years with Hydes, & several thousands of dollars invested in a wonderfully new & innovative HVAC system, along with the utmost satisfaction with their awesome service for those 18 years, this incident provided a sense of disappointment. The system works beautifully....but it was the water heater that provided this concern.....it was offered "free" for purchasing their system, most appreciated, but when that water heater, after only 3 months in use, encountered a concerning problem in functioning well, the owner obviously made the decision to not repair it, and from a business point of view because it was a different brand & out of their professional "plumbing" expertise & perhaps, expensive to fix, they left it up to me. I felt a little deserted, after my 18 years of appreciating their excellent service...and I will continue with their normal service routine, as they are outstanding in that regard....Thor Jonasson & Greg Defontes, my Techs for those 18 years, were simply the best at their jobs. Perhaps, I am just too sensitive. Life goes forward..but, again, I am a little disappointed. I am OVER it. BTW they did NOT charge for their visit to check out my problem; promised referrals, never materialized. They are quite busy, & historically, most concerned with their clients.
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Brayan Torres-Diaz was attentive and engaged with his job! He also made sure that everything was complete. An outstanding employee for an outstanding organization!
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I’m always pleased when Hydes comes. They’re very efficient and on time. Hormones
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Hyde air conditioning has maybe the best service in the valley. They are efficient, well trained and mostly on time. I’ve been very happy with all the people who have worked on my house.
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Had an Air Scrubber installed and everything from the cost to the day of installation was Great. These guys all work to give you the very best, from the phone calls to the installation. These guys are the kind of company that I only want to deal with. Honest and Genuine!
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Brayan was super. Very thorough and personable. He explained everything in a clear and concise manner. Super employee.
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Daniel always does a great job and is very nice guy.
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Great service. I liked that you sent me e-mails every step of the way. Great service. great service.
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Today’s annual maintenance consisted of two Goodman furnaces of flow systems located into separate closet. Areas of the home. One was in the garage and one was upstairs. I first began with replacing the filters on each system to ensure proper air fluid circulating back to the unit at minimum restrictions and then make sure both of the Honeywell thermostats are properly calling for heat and turning the unit on each system successfully checked out all of the heating sequence of operations, ensuring that the home is safely being warm to the desired temperature and that this flame is safely igniting at the correct gas pressure. The amps on each system are successfully checking out in the correct range verifying that there is a controlled voltage being used throughout each system individually. I then cleared the condensation line on each unit, ensuring that they are properly draining and overall both of these Goodman furnaces are operating to the manufacture specs at this time of preventat
Homeowner heard loud banging noise but wasn’t able to go to garage to confirm where source of noise was. She turned off furnace and called Hyde’s to be safe. Upon arrival I checked inducer motor and blower motor are moving freely, not seized or damaged. Cycled in heating multiple times from furnace in garage. From start to finish of sequence did not hear anything out of ordinary. When blower motor kicks in it’s noisier than when it’s running but this is normal sound of a psc motor ramping up from still. Don’t hear anything out of ordinary, all readings were to specs. I recommended trying to record it if she hears it again or note if she hears it and furnace isn’t running or off, or if she can get to garage and see if maybe it’s the water heater located right next to furnace.
Today’s annual maintenance consisted of one package unit located on the roof at first, began with replacing the one filter located in the home to ensure that there is proper air, circulating back to the system at minimum restrictions and and then may I make sure that the Honeywell thermostat is properly calling for heat and turning the system on all of the heating sequence of operations have successfully checked out, ensuring that the temperature supply for the event is in the correct range verifying that the home is being warm to the correct temperature the amps on the system are accurately in range verifying that there is a controlled voltage being used throughout the unit safely. The condensation line is accurately dripping off to the desired area of the roof, and it is also cleared at this time of service. Overall, this train package unit is operating to the manufacturer specs at this time of prevent preventative maintenance.
Performed diagnostic on non op lights in garage and replace photocell tripping breaker. After replacing photocell, I found that breaker was still tripping. Disconnected switchleg for address light and breaker held. Informed customer that there is a issue with his address light that needs to be addressed, but customer did not know where transformer for address light was, so I informed customer that we would have to come back at a later date to find transformer and figure out what is wrong with it.
Today’s annual maintenance consisted of one carrier of flow furnace located in the closets axis on the patio. I first began with replacing both filters in the home to ensure proper airflow is circulating back to the system at minimum resistance. I also replaced the batteries in the thermostat for the client because the batteries were dying, and the Honeywell thermostat is successfully calling for heat and turning the unit on. I then cleared the condensation line and ensure that it is properly draining to the side of the home, the amps on the motor are checking out incorrect range, providing a controlled voltage throughout the unit. All of the heating sequence of operations are successfully checking out, ensuring that the flame is being ignited safely and accurately to warm the home to the desired temperature. Overall, this carrier furnace is operating to the manufacturer standards at this time of preventative maintenance.
Performed county inspection and verified equipment is up to code. Client signed documents and left permit with client.
Perform a cooling maintenance on a 410 split system unit. Check sequence of operations by checking out all electrical and refrigeration levels compared refrigeration levels from last visit. Informed client that based on history system could have a leak. Give quiet options on starting off with a doing a leak search. Client also thinking about a set of repairing going with a new system. Option will resend estimate that last technician sent off at this time. System is cooling down the house properly and all electrical components are within range changed that filter and cleaned out condensation line.
Completed a heating maintenance on a York gas package. After maintenance was complete, noticed a motor belly band that was malfunctioning. Further investigation revealed the damage was due to rodents. Replaced belly band and tested motor for proper function. Equipment executed the sequence of operation in heating and is functioning according to manufacture specifications. No carbon monoxide was detected. Charged credit card on file.
Today’s annual maintenance consisted of one unit located in the closet access I first began with replacing the filter on the unit to ensure there is proper airflow circulating back to the system at minimum restrictions. I then took a temperature split check at the vents and ensure there is a proper temperature split, ensuring that the home is being warm to the desired temperature. I then make sure that the Honeywell thermostat is properly calling for heat and turning the system on the amps on the motor are checking out incorrect range verifying there’s a controlled voltage being used throughout the system and there is also the correct gas pressure on the flames ensuring that it is safely being ignited. Overall, the system is operating to the manufactured standard at this time of preventative maintenance.
Performed heating maintenance on Lennox 80% gas furnace in office closet. Replaced 20x25 ceiling filter. Nest thermostat working properly. Cleaned out burner compartment. Cleared condensation drain. Heating sequence of operations was performed properly. Zero carbon monoxide detected. Checked amps, volts, heat rise, polarity, gas output, safeties, and limits. System is heating safely and properly at time of maintenance.
Performed annual heating maintenance on a 2018 American Standard split system. Replaced 20x30 filter located in hallway. Fau attic access is located in master closet. Cleaned out burners furnace. Verified heating sequence of operation is working properly according to manufacturer specifications. Checked and detected zero carbon monoxide. Checked temperature rise. Cleared condensation lines. Honeywell 8000 thermostat checked out operational. System is working properly in heating at this time of service.
Performed an heating maintenance on American standard platinum split heat pump. Changed 20 x 25 filter located in filter rack. Check amps and volts for compressor and condenser fan motor. Checked CDA at operation. Checked superheat, sub, cool, and pressures. Check American standard 1050 thermostat for any error codes no error codes were present nor did system display any past error code. Found all electrical components and refrigerant levels to be within manufactured specifications. System is operating and heating properly at time service. Client is not scheduling any further maintenance at this time.
Performance as a cooling maintenance on a Bosch package unit. At this time, sequence of operations and cooling is working properly finish maintenance by changing out filter and making sure your system is draining properly.
Performed heating maintenance on (2) package units on roof. Changed filters, cleared condensation drains. Everything is heating safely and properly. Homeowner has issue with EZ Rescue motor installed June 2025 that it doesn’t have the 30 second delay. I apologized about any miscommunication about new motor. We always quote for oem motor which usually requires a wait time for part to be delivered and give option to replace right then. System motor was running at proper cfm and amps, system is cooling and heating properly. I did inform that both come with benefits as delay can get those last 30 seconds of cooling what’s left during cooling cycle but overtime extra run time can wear down motor, or with no delay it doesn’t get that last bit of efficiency for cooling but makes up for it with less run time, wear, and does not reevaporate the condensation on the coil during high humidity times. Apologized and informed we can get the OEM motor ordered and replaced for just the difference of $4
