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Amador was very professional & knowledgeable & Friendly…gave us great service!
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He was great - professional, explained everything, timely, very polite - Excellent
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Amador came right away on an emergency visit. Fixed us right up and explained the situation clearly
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Taylor Hyde went way beyond completing a difficult task. He also communicated with us in a very complete and professional manner.
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I sent the following to Barry in response to an estimate sent on 8/28…but haven’t gotten a reply; I don’t understand why I need to pay $1049 for an incorrect installation of my mini-split you installed back in March. These require a dedicated circuit but your installer tapped into an existing breaker sub-box dedicated for my main AC unit. Now when the main AC is under load the mini-split trips the 15A breaker. It happens regularly. Your guys have checked it out twice and both times said it needs a dedicated circuit. Why wasn’t this done as part of the installation? Now I am supposed to pay another $1049 for a problem your installers created?
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Our Technician was very thorough and solved our problem quickly and efficiently. He was polite and courteous!!
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We called Hyde Ac on a Friday afternoon. It was James who came to check on our AC. James was fantastic and very professional. He did not let us without a non working AC over the long weekend. He got our AC to work temporarily until the part arrives on Monday. He reassured us that everything will be fixed by then. Thank you, James!
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James quickly diagnosed the situation, and was very professional in his assessment. I look forward to his return visit for further action on our HVAC system controls.
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Jim was great, knew his stuff, was friendly and efficient.
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I have been burned in this town by lying contractors! Frank put a halt to my prior negative impressions… Thanks Frank, you’re a gentleman!
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Performed annual maintenance on 2025 5 ton and a 2017 American standards. Replaced air filters (16x25 and 20x25). Verified sequence of operation. Checked amperage, refrigerant levels, and motor performance. Cleaned condenser coils. Cleared and confirmed proper drainage of condensate lines. Systems operating within normal range and cooling properly at this time of service.
Alert 094 loss of communication on living room system. Ohmed out wires and found yellow and green bad. Rewired and tested operation, advised that issue is not equipment but wire under ground. Recommend having electrical department run new low voltage for living room additional cost will be required. Also replaced 824 Tstat for bedroom hallway due to frozen button
Installed new 1820 filter grill.
I Performed Maintenance on both the Cooling Systems. Also cleaned washable filters. Both Cooling Systems are 2018 and 2019 models located on the ground. I also flushed both the condensate drains. I found that the AC Disconnect Box for the Living Room Unit S#JEF2F is falling apart. Would strongly recommend replacing the disconnect box. Lastly I would recommend installing two Hard Start Kits to help reduce compressor start up amperage. Attached separate estimates for both recommendations. Both Cooling Systems are operational at the time of the service.
🛠️ Service Debrief – Bedroom Unit Unit Serial Number: SN *****62172 Location: 🛏️ Bedrooms Issue Reported: ❄️ Thermostat rebooting when cooling is initiated ⸻ 🚪 Upon Arrival • Client reported: • When Nest thermostat is set to cool, system kicks on • Then thermostat goes black, reboots after ~5 minutes • This cycle repeats continuously ⸻ 🔍 Diagnosis • 🔧 Removed thermostat to inspect wiring – no visible issues • ⚡ Bypassed thermostat – equipment still rebooted • 🔎 At air handler, found: • 🔥 Blown low-voltage fuse • ⚠️ Faulty contactor (intermittent low-voltage short suspected cause) ⸻ 📣 Recommendations Given • Due to system age and original components, recommended: • 🔁 Replace contactor • 🔋 Replace capacitor • ⚡ Add hard start kit • 🌬️ Replace condenser fan motor (as preventive maintenance) Showing oil marks around housing 🗣️ Client chose minimal repair to get system operational • Noted uncertainty about the remaining life of the system ⸻ 🔧 Repairs C
🛠️ Demand Service Report Issue: ❄️ No Cooling – Living Room Unit Serial Number: SN****42788 ⸻ 🚪 Upon Arrival • Client (son) reported living room unit not cooling • Also noted bedroom system was slow to cool • Client had recently arrived from out of town; systems had been running for only a few hours ⸻ 🔍 Inspection – Living Room System • Found outdoor condenser not operating • Diagnosed: • ❌ Seized condenser fan motor • ❌ Failed hard start kit • ❌ Faulty capacitor • ⚠️ Aged contactor (recommended replacement) 📞 Contacted homeowner (mother) to review findings 📝 Client approved all recommended repairs ⸻ 🔧 Repairs Completed – Living Room System • ✔️ Replaced condenser fan motor • ✔️ Replaced hard start kit • ✔️ Replaced capacitor • ✔️ Replaced contactor 🧪 Post-Repair Check: • Verified refrigerant levels • System is now cooling properly and operating within limits ⸻ 🛏️ Bedroom System Courtesy Check Serial Number: SN******X273F • ✔️ Checked refrigerant lev
🧾 Service Debrief Service Type: Demand Service Client: [Confidential] System: Lennox (Installed 2020) Location of Issue: Living Room Area SN:***** H13513 ⸻ 🛠️ Issue Reported 🗣️ Client Concern: • Living room not cooling at all ⸻ 🔍 Diagnostics Performed • Set thermostat to cool • 🌀 Indoor equipment powered on • 🚫 No cool air coming from vents • Inspected outdoor unit: • ✅ Condenser fan running • ❌ Compressor not operating • Checked compressor windings – found compressor overheated • Removed condenser fan top to cool down compressor • ⚠️ Took extended time to cool • Once activated, diagnosed a stuck internal piston ⸻ 📣 Findings Explained to Client • System is under manufacturer warranty (Lennox, 2020) • Discussed warranty process: • Client pays upfront • Once Lennox reimburses, client receives credit ⸻ 🛠️ Next Steps 📎 Estimate for Recommended Repair: • Attached to this report • Includes compressor replacement and any associated labor/materials = refrig
🛠️ Work Performed • Began removal of condensate line • Discovered hidden 90° turns in the line inside the wall • These were inaccessible without wall demolition ⸻ 👷 Client Interaction • 🗣️ Spoke with client and explained the situation • ✅ Client approved installation of a condensate pump ⸻ 🔧 Repairs Completed • 🔌 Installed condensate pump • 🧰 Ran copper line through attic • 🧱 Strapped condensate line securely along the wall • ⚠️ Activated water safety switch: • At evaporator • At condensate pump • ✅ Tested pump to ensure proper function ⸻ ✅ System Status ✔️ System is now draining properly ✔️ Condensate pump operational ✔️ No signs of blockage or backup
Today’s annual maintenance consisted of one platinum American standard unit. I replaced the filter in cabinet 20x25. And cleared the condensation line through the jones valve. I Ensured proper drainage has occurred. The system has no error codes or messages on system. The pressures and temperatures are in the correct range. I thoroughly washed the coils down on the system. System is cooling and operating properly at this time of service.
Performed annual heating maintenance. Client did want me to check temperature split on cooling first before starting heating did it a 19 differential. Maintenance a carrier gas package unit and a Bosch heat pump package unit. Checked temperature rise for heating. Checked volts for heating getting the call. Cleared condensation line. Both units are heating properly at this time of service.
Performed a cooling maintenance on 2008 American Standard package unit and a 2023 Bosch package unit, changed filter, filter located in ceiling, flushed condensation line, on unit check for amperage and voltage, check for compressor, check for freon level, check for temperature split, everything within range also clear out dust accumulated inside electrical component area and rinsed unit coil. System is working within specification in cooling at the time of maintenance.
Came to property to meet with inspector.
Upon arrival client stated she started getting heavy eyes and not feeling well. Checked new install capped gas pipe with micro leak gas bubbles. Used carbon monoxide detector. Found no issues with system. Recommend calling gas company to be safe. Advised on indoor air quality products.
🛠️ Demand Service – No Cooling ❗Client Concern: Client stated that the system is doing the same thing as last time — not cooling properly. ⸻ 🔍 Inspection & Findings: • Performed system check and confirmed condensate drain line is restricted again • The float switch was tripped, shutting down the system to prevent overflow ⚠️💧 • As a courtesy, I flushed the condensation line to temporarily restore operation • Discussed long-term repair options with the client to prevent future issues ⸻ 🛠️ Recommended Solutions: • Option 1: Run a new condensation line • Option 2: Install a condensate pump for more reliable drainage ⸻ ✅ Approved Work: Client approved running a new condensation line 🧰 ⸻ 📅 Next Steps: I will have the office follow up with the client to schedule the repair 🗓️📞
