Furnace Repair Service: Arrived on-site to evaluate the furnace, which was found to have a faulty secondary heat exchanger. Provided detailed quotes for two options: the installation of a standard new furnace and the installation of a high-efficiency furnace that qualifies for the federal tax credit. Each quote included equipment, labor, and any necessary ductwork or venting modifications. Reviewed the scope, costs, and benefits with the homeowner to support an informed decision for a safe, reliable, and efficient heating system upgrade.