Josh did a great job! He showed up on time, checked everything in my furnace and was done in 30 minutes.
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Josh was out to work on our furnace within a day and even had to return to the shop for parts. Great work.....
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Wally was very professional, took the time to explain all the repairs and followed all the COVID protocols.
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Josh Stevens, the technician for my AC maintenance was very efficient, courteous and friendly. I appreciate his service today. I was able to get an appointment within a few days of calling which was most helpful.
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I continue to receive great service, and this time when our air conditioning went out on the weekend. After some attempts to verify on my own this wasn't just a lockup I called SHC on Sunday morning at 8:45 AM and Wally called me back 2 minutes later to let me know he has my call and will be his second stop. He arrived about 90 minutes later and diagnosed the issue and repaired it (bad capacitor) in under 30 minutes.
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Response from Sears Heating & Cooling:
Thank you for your review!
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Ramon is always a pleasure to work with as he takes his time to fully explain the work he has completed and any recommendations he might have.
Response from Sears Heating & Cooling:
Thank you for your review!
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Performed 3 air conditioner maintenance and safety checks on Lennox units. Replaced failing capacitor and hard start
Performed air conditioner maintenance and safety check on Trane unit
Replaced failed contactor and failing capacitor, AC cleaned unit
Performed air conditioner maintenance and safety check on two RHEEM units
Performed air conditioner maintenance and safety check on Goodman unit
Diagnosed AC unit low on refrigerant, provided estimate for AC replacement
Performed air conditioner maintenance and safety check on Bryant unit
Gave cost to replace central AC. Install air conditioning on the ground.
Game cost to replace AC. Cost to install central air condition
Performed furnace maintenance and safety check on Carrier unit.
Performed air conditioner maintenance and safety check on Bryant unit.
Diagnosed short in the disconnect box for air conditioner
Found capacitor failed, customer requested estimate for replacing AC system