3981 Cleveland Ave
Columbus, OH 43224
614-475-1800

Local Reviews
for westerville, oh

Rated 5.0 out of 5 stars based on 45 customer reviews

Great service

Josh explained the issues and went out of his way to finish the job on one service call!

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Great service

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Service call

I received great service. Everything was explained to me while he was replaced the thermostat.

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Great service

Wally was excellent technician.

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Professional, efficient

Quick service, knowledgeable, professional

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Great Service

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completely satisfied

I have relied on Sears Heating and Cooling for advice and service for several years. I have never been disappointed with their products and service.

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satisfied

Always great to have them check my furnace and air conditioner

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Great service, on time and friendly

Wally is an excellent employee, very conscientious about wearing his mask, knows his work and I appreciate his explaining and answering my questions.

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Very professional, informative, friendly

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great service

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Always prompt, friendly, and efficient

Wally from Sears came today to perform our fall furnace check. He called early within the appointment window, arrived promptly in uniform (with matching mask,) and could not have been more efficient - he was in and out in under 30 minutes - or friendlier. Sears keeps our old equipment running in top shape, and I know we’re ready for another safe season of heating.

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great service

techs. are always friendly, polite

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Great service and quick

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Great service

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Job Locations
for westerville, oh

Austin L.

Austin L. Job Checkin

Technician back out to complete repairs On a 2006 Armstrong air conditioner. Technician presented options Hn1a-e. Customer chose option B. Technician cycled unit after repairs were made. 17.7° temperature split. No issues at this time.


Austin L.

Austin L. Job Checkin

Technician back out to complete repair on a 2015 Rheem air conditioner. Technician found Condenser fan motor to be seized. Technician presented options HC8 a-e. Customer chose option a which was covered under warranty. Technician also recommended surge protector due to power outages and surges in the area. Technician presented options HB7a-e. Customer chose option a. Technician cycled unit after repairs were complete. 18° temperature split. No issues at this time.


Joel  T.

Joel T. Job Checkin

Ac maintenance inspection all systems operating at this time.


Jamie S.

Jamie S. Job Checkin

Cost to install furnace

Cost to install furnace

Austin L.

Austin L. Job Checkin

Completed AC check on a 2011 Bryant air conditioner. All mechanical components of the system check out at this time. During testing of the unit the technician found multiple faults. Technician found the voltage enhancement system out of manufacturers specifications, As well as the initial amp draw of the compressor to be outside of manufacturers specifications. The technician also found the voltage distribution system to show signs of age and wear, as well as no electrical protection device for the outdoor unit. Technician presented multiple options for repair but customer declined any at this time due to selling the house soon. Customer stated if the house does not sell before next spring she will readdress the issues and possibly move forward with repairs.


Austin L.

Austin L. Job Checkin

Technician responded to a loud noise complaint on a 2015 Rheem air conditioner. Upon inspection of the outdoor unit the technician found the outdoor fan motor to cause an audible noise but did not operate. Technician tested the motor and found proper voltage to be going to the motor but it will not spin. Technician presented options hc8a-e. Customer chose option a. While trying to disassemble the outdoor fan motor the technician found the blade to be seized to the motor shaft causing the blade to need replaced. Technician found through supplier that the fan blade will take 3 to 5 days to get to the shop. As soon as we get the fan blade the shop will schedule a time for the technician to come out and complete repair and add the surge protector.


Ramon R.

Ramon R. Job Checkin

Performed air conditioner system check


Ramon R.

Ramon R. Job Checkin

Performed air conditioner maintenance and safety check on Bryant unit


Ramon R.

Ramon R. Job Checkin

Leveled condenser unit, sealed several sir supply trunk lines, installed water safety system and port


Austin L.

Austin L. Job Checkin

Conducted annual maintenance on a 2016 Bryant air conditioner. All mechanical components of the system check out at this time. During testing of the unit the technician found the voltage and handsome system to be outside of manufacturers specifications. The technician also recommended surge protector for outdoor unit due to power outages and surges in the area.Technician presented options Hn13a-e. Customer chose option B. Technician verified operation of unit after the repair was complete. No issues at this time.


Austin L.

Austin L. Job Checkin

Conducted annual maintenance on a 2016 Bryant air conditioner. All mechanical components of the system check out at this time. During testing of the unit the technician found the voltage and handsome system to be outside of manufacturers specifications. The technician also recommended surge protector for outdoor unit due to power outages and surges in the area.Technician presented options Hn13a-e. Customer chose option B. Technician verified operation of unit after the repair was complete. No issues at this time.


Austin L.

Austin L. Job Checkin

Conducted annual maintenance on a 2012 Bryant air conditioner. All electrical and mechanical components of the system check out at this time. Technician recommended surge protector for outdoor unit as the device has no electrical protection device. Technician also recommended water detection device as basement is finished with valuables nearby. Customer declined any repair at this time.


Austin L.

Austin L. Job Checkin

Conducted annual maintenance on a 2012 Bryant air conditioner. All electrical and mechanical components of the system check out at this time. Technician recommended surge protector for outdoor unit as the device has no electrical protection device. Technician also recommended water detection device as basement is finished with valuables nearby. Customer declined any repair at this time.


Austin L.

Austin L. Job Checkin

Conducted annual maintenance on a 2005 Rheem air conditioner. All electrical and mechanical components of the system check out at this time. Technician spoke to customer about the age of his unit being passed the average life systems. Technician recommended surge protector due to recent power outages and surges in the area, as well as a water detection device due to having a finished basement. Customer declined both recommendations at this time.


Austin L.

Austin L. Job Checkin

Completed annual maintenance on a 2015 Rheem air conditioner. All electrical and mechanical components of the system check out at this time. Technician recommended surge protector for outdoor unit due to recent power outages and surges in the area. Technician also recommended water detection device Due to having a finished basement around the indoor unit. Customer declined any repair at this time.