Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Response from Sears Heating & Cooling:
Thanks so much for the review!
Overall Experience
Quality
Price
Convenience
Response from Sears Heating & Cooling:
Thank you for your review!
Overall Experience
Quality
Price
Convenience
Wally is professional, courteous and knowledgeable. He’s been out to my house a few times and is always great.
Response from Sears Heating & Cooling:
Thank you!
Overall Experience
Quality
Price
Convenience
Wally was very friendly and also very professional. He answered all of our questions in words that we could understand. Great Job! Keep up the good customer relationships
Response from Sears Heating & Cooling:
Thank you for the great review!
Overall Experience
Quality
Price
Convenience
Response from Sears Heating & Cooling:
Thank you for your review!
Overall Experience
Quality
Price
Convenience
Wally is ALWAYS a joy to have working on my unit. He always explains what he is doing and is quick to encourage any questions. He has a GREAT sense of humor, is efficient, and knowledgeable. He speaks very highly of the company itself. He is a great rep and hope he stays with you for a long time. Super KUDOS to him and his approach!
Response from Sears Heating & Cooling:
Thank you for the great review!
Overall Experience
Quality
Price
Convenience
Wally real stepped up to the plate given the delicate situation with coronavirus. He was very careful to comply with the “social separating” suggestions yet completed his tasks in a timely professional manner.
Response from Sears Heating & Cooling:
Thank you for the great review!
Overall Experience
Quality
Price
Convenience
Service was on time as promised.
Response from Sears Heating & Cooling:
Thank you for your review!
Overall Experience
Quality
Price
Convenience
Performed furnace maintenance and safety checks. Serviced humidifier for heating season.
Cost to replace air condition. Removed the air condition house stand and install on a new pad on the ground
Furnace safety inspection including cleaning unit, checking electrical connections and combustion analysis to ensure safety.
Customer has bad compressor on air condition and opted for replacement price. Cost to replace AC.
Furnace safety inspection today including cleaning unit, checking electrical connections and combustion analysis to ensure safety.
Furnace inspection including cleaning unit, checking electrical connections and combustion analysis to ensure safe operation of gas fired equipment.
Turned power switch at furnace back on so system could operate
No cooling call with low refrigerant pressures. Gave temporary cooling until we can return and replace equipment next week.
Annual maintenance check on a Trane air conditioner
Annual maintenance check on a Bryant air conditioner
Ac maintenance inspection including cleaning condenser coil, checking electrical connections and using measure quick to ensure proper operation.
