Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Response from Sears Heating & Cooling:
Thanks so much for the review!
Overall Experience
Quality
Price
Convenience
Response from Sears Heating & Cooling:
Thank you for your review!
Overall Experience
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Convenience
Wally is professional, courteous and knowledgeable. He’s been out to my house a few times and is always great.
Response from Sears Heating & Cooling:
Thank you!
Overall Experience
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Wally was very friendly and also very professional. He answered all of our questions in words that we could understand. Great Job! Keep up the good customer relationships
Response from Sears Heating & Cooling:
Thank you for the great review!
Overall Experience
Quality
Price
Convenience
Response from Sears Heating & Cooling:
Thank you for your review!
Overall Experience
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Wally is ALWAYS a joy to have working on my unit. He always explains what he is doing and is quick to encourage any questions. He has a GREAT sense of humor, is efficient, and knowledgeable. He speaks very highly of the company itself. He is a great rep and hope he stays with you for a long time. Super KUDOS to him and his approach!
Response from Sears Heating & Cooling:
Thank you for the great review!
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Wally real stepped up to the plate given the delicate situation with coronavirus. He was very careful to comply with the “social separating” suggestions yet completed his tasks in a timely professional manner.
Response from Sears Heating & Cooling:
Thank you for the great review!
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Service was on time as promised.
Response from Sears Heating & Cooling:
Thank you for your review!
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Dropped off window ac for temporary cooling for customer.
Ac check Bryant 16 seer 2016 builders grade
Ac repair, replaced cap, contacts and added start assist. Cleaned unit and all systems operating properly at this time.
Completed annual maintenance on a 2016 Bryant air conditioner. All electrical and mechanical components of the system check out at this time. Technician explained the function of a humidifier to the customer. Technician also recommended surge protector for the unit due to recent power outages and power surges in the area. The customer declined any repair at this time.
Annual maintenance check on a Goodman and a Xenon air conditioners. Replaced discharged capacitor and added start assist to Goodman unit
Performed yearly maintenance and safety checks on 04 Bryant air conditioning system. System is low on charge and producing low delta t. Changed filter dated 3/2021. Informed customer is issue and quoted options hj2. Customer stated he will wait unit it quits and put money towards new system. No further concerns
Gave cost to install Central AC and furnace. Cost to replace air conditioning and furnitce
Technician responded to a no cool incident on an unknown year Rheem air conditioner. The units data plate had been worn off. Upon arrival customer stated they had a couple power outages last night and woke up this morning to the air conditioner not working. Upon inspection of the unit the technician found the Voltage enhancement system with obvious signs of electrical damage to the component itself, as well as the wiring from the compressor. Technician presented options HN14 a-e. Customer chose option C. Technician verified operation of the unit after the repairs were made. 53° supply air temperature. 74° return air temperature. No issues at this time.
Annual maintenance check on a York air conditioner
Ac maintenance inspection all systems operating at this time.
Ac maintenance inspection including cleaning condenser coil,checking electrical connections and cycling equipment to ensure proper operation.
Replaced Honeywell module and thermostat, damaged due to surge in power
Ac maintenance inspection all systems operating at this time. Cleaned condenser coil, checked electrical connections and cycled equipment to ensure proper operation.
Unit was low on charge. Found leak in evaporator coil. Customer chose to have system replaced. Customer chose a Bryant 126