They were able to schedule within 24 hours. Service was efficient and well done. The price is right.
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Matthias performed the cleaning and inspection of the fireplace and chimney. He explained very clearly what he was looking for and identified any problems. He was on time and was very personable. I would recommend him highly to anyone looking for chimney and fireplace service.
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2nd Generation Chimneys thoroughly cleans my fireplace/chimney every year. The service is always professional, on time, and thorough. The work space is kept clean in front of the fireplace. The cost might be a little more than others charge but remember you get what you pay for. Years ago I tried a less expensive service and they totally missed that I had an impending major problem with a damper that suddenly failed just weeks after they "cleaned/examined" my chimney. I would not hesitate to recommend 2nd Generation for their quality of work.
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Very competent service; efficient; left area clean; personable client service
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Tyler and Matthias explained (and showed me) what repairs were needed, why, and what my options were. Direct, professional and informative!
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9-2-2015 Problems with the chimney were visually pointed out to me and I was impressed with the technology to see video on a computer screen inside of the chimney. I have a hard time believing that this much damage occurred since last December when the company installed a new damper on the top of the chimney. The only work that was done on this day was chimney sweeping and work on top of the chimney. From what I could see of the quality of finished work (from the ground and a photo) everything looked good on the roof when completed. After the chimney sweeping, small pieces of wood and broken tile bits remained in the fireplace in a pile - which surprised me that it was not removed/disposed of (I saw this when I opened the fireplace after he left). Tyler was very polite, personable, and explained everything nicely and in a respectful manner. Finally, I don't mind someone using my hose on a hot day to cool off, but the water should've been turned off and the hose returned to where he found it instead of leaving it snaked into the yard and over my flowers and leaving the water pressure on; he also forgot his smartphone in my house -- it does make me wonder a little about attention to detail on the work since I am unable to get onto the roof to look at that for myself.Overall much more expensive than I expected but maybe it's standard, although the sweeping fee is definitely more than some other companies that also use video based on my Internet searching. I said a few negative things but it's meant as constructive criticism so you can be more aware.
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27 courses a new crown and flashing - 14 ft of 11” lining system
Installed a new 11” lining system - prep work for 27 courses a new crown and flashing
Annual double chimney cleaning and smartscan inspection
