Overall Experience
Quality
Value
Convenience
Response from Fire Protection Team:
Thank you for your kind words, Nicole! We appreciate your business and are committed to providing excellent service to all of our customers.
Overall Experience
Quality
Value
Convenience
This rating is based on FPT failing to properly TAG all extinguishers and update the inspection date. Also several of the emergency lighting was not working within three weeks of their visit. Resulting in a conditional approval by the local Fire Marshall. As a non-profit agency serving adults with serious mental illness in a residential setting - it disturbs me that FPR would provide such poor service.
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Sage arrived quickly and took care of our emergency very quickly and professionally
Response from Fire Protection Team:
We are happy that you trusted FPT with your emergency situation, and that we were able to fix the air leak for you.
Overall Experience
Quality
Value
Convenience
Mark always does 'great' job. On time. Consistent.
Response from Fire Protection Team:
Thank you for allowing Fire Protection Team to service your sprinklers.
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Mark and Anthony did a great job performing our yearly sprinkler flow test. Their know how made it look easy! Thanks
Overall Experience
Quality
Value
Convenience
Tech guy has been servicing prop many years . Always a problem w/ our panel no fault of his own. But always goes above and beyond to help us out.
Response from Fire Protection Team:
Thank you for the wonderful review and thank you for trusting Fire Protection Team with your sprinkler inspection. We look forward to serving you for many years to come.
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Mark is very personable and vert technically competent. Very nice to work with. Ed
Overall Experience
Quality
Value
Convenience
Mark is simply "good". No better adjective-than "good". Ed
Overall Experience
Quality
Value
Convenience
Mark continues to perform 'miracles' Thank you for sending Mark. Ed
Overall Experience
Quality
Value
Convenience
Great experience job was well explained and efficiently done.
Overall Experience
Quality
Value
Convenience
Response from Fire Protection Team:
Ed, Quality Quality Quality work. That's exactly how Mark (your technician) operates. He's efficient, knowledgeable, and has an eye for the future. He's like a dentist of fire sprinkler systems. Checking and looking to make sure you and your employees are safe! FPT-Dave Tworkowski, COO
Overall Experience
Quality
Value
Convenience
Alarm Systems Service Call per juan-smoke detector issue on panel- please investigate
I checked all the fire extinguishers in the office and made sure they were in good working condition. I found one that needed a new maintenance tag and another that had a low pressure reading. I replaced the low pressure one and recharged the other one. I made sure all the extinguishers were easily accessible and properly mounted. I updated the maintenance records and told the office manager about the work I did. I also recommended that they do regular monthly checks to make sure the extinguishers are still in good shape.
Monitoring Installation Alarm Monitoring Installation Garage Notifier NFW-100: Demo the existing DMP cellular controller. Disable the onboard Notifier NFW-100 communicator. Remove wires leading to the DMP and those installed on the Notifier NFW-100 onboard communicator. Install a new Starlink Cellular/IP monitoring controller near the Notifier NFW-100 fire alarm control panel. The customer will provide an active LAN/IP drop to connect to our Starlink panel. The Starlink panel is to be programmed to pick up alarm, trouble, and supervisory relay contacts ONLY from the existing Notifier NFW-100 fire alarm control panel in the electric room in the parking garage and communicate primarily via LAN/IP. Cell signal has been proven to be weak in this area. Assess the radio dB strength and deploy cellular if stable. This is not a contact ID protocol.
I was called to a job where the air compressor was running loudly. I arrived and found that the compressor was not properly installed and was vibrating excessively. I adjusted the mounting brackets and secured the compressor to the floor to reduce the vibration. After that, I tested the compressor to ensure it was running properly.
Perform 5 yr internal inspection of backflow device
