great easy service and nice people all the time

Ken from Milford, CT

Mark was great!!!

Chris from Milford, CT

Mark was very helpful in setting up the test. He was knowledgeable and was very quick.

Response from Fire Protection Team:

Thank you for the wonderful review. We pride ourselves in having great technicians that offer reliable and efficient service.

Pleasant experience

Mark from Milford, CT

owner

Rich from Milford, CT

phone line down

Response from Fire Protection Team:

Hi Rich, YIKES! Sometimes we find out the smallest things can be the biggest headaches for our customers. Glad we found out what was happening for you and here's to looking forward to a more quiet time. FPT- Dave Tworkowski, COO

Persistant, patient and knowledgable

Mary from Milford, CT

Extremely Late

Tammy from Milford, CT

Was over 90 minutes late and didn't call to say that he was running very late. On top of it he had the code and didn't need to waste our guys time. Very upsetting.

Response from Fire Protection Team:

Dear Tammy, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to David Tworkowski (our Operations Manager) with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

owner

Rich from Milford, CT

Administrator

Mary from Milford, CT

Knowledgeable and courteous technicians

Mary from Milford, CT

appointment was kept in spite of FPT staffing issue. Much appreciated. Technicians found problem quickly and suggested we contact FPT if problem is not resolved with this visit.

Engineer

Gelet from Milford, CT

Administrator

Mary Beth from Milford, CT

Mike is courteous and knowledgeable.

Administrator

Mary Beth from Milford, CT

Property Administrator

Mary from Milford, CT

Great,quick, expierienced service

Otto from Milford, CT

Great service

Bianca Marquez GTJ REIT from Milford, CT