I experienced a moment of panic this afternoon when I discovered no hot water, no working stove and no fireplace pilot light! When I realized I had a propane delivery today, I immediately called the provider Wilcox Energy for help. Ruth, the woman who answered, contacted the delivery person who had shut off the flow of gas. Ruth walked me through the simple process of turning the correct spigot handle to resume gas flow. I was initially nervous but ended up thrilled, thanks to a calm, cool and collected Ruth! Problem solved over the phone in no time at all!
