Joe is a true professional and you can trust the job will be done right
The service I received from tech Steve was great. After troubleshooting my problem, a particular service was recommended. Later after the service tech went on a different call he realized that I was having the same issue and reached back out to me to take another look at my unit; and sure enough my issues was the same and the repair ended up costing hundreds less thanks to the attentiveness and honest service from Steve. I will absolutely use power pro again in the future.
Luis came promptly and got the unit running pretty quickly. I was very pleased with his work. But he was quick to say I needed a new heater as well as a new AC. When I asked why, he could only say because it was old also. Wait a minute. He had not even seen the heater. So I showed it to Him and he quickly said I didn’t need a new heater. Hmmm. Good thing I asked. But I am happy with what he did today.
Prompt, friendly, courteous, and professional service. Great work!
Mr. Aguilar, arrived on time. Very courteous and professional. Took care of my AC unit with knowledge and care.
Excellent service, really good employee's very personable. David has really good communication skills,very clear! Best of all, they mean what they say, they are punctual.
Response from Power Pro Plumbing Heating & Air:
Dear Marsha, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that David provided you with excellent service and was able to communicate clearly with you. At Power Pro, we take pride in being punctual and personable with our customers. Your feedback means a lot to us, and we hope to have the opportunity to serve you again in the future.
Daniel arrived in a timely manner. Put booties to keep my floors and carpet clean. He went over things with me (including photos he took) but wasn't pushy about selling the options. Just gave good info so I could make a decision.
Your prices are very high. But you have excellent customer service all around.
Response from Power Pro Plumbing Heating & Air:
Hi Emily, Thank you for leaving a 5-star review. If you have any questions regarding your estimates, feel free to give us a call and one of our Customer Care Representatives will go over your estimates to suit your needs.
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Power Pro out here in Bellflower same-day service
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