Arrived on, 7/12/23- Sean Oscar from facilities asked about being shown how to delime the Cleveland steamer. Unit is designed to have delimer pumped up into the broiler with a pump not supplied by Cleveland. Spoke with Cleveland and was told how to do the process without a pump. Disconnected hose going into the boiler. Dumped two gallons of dissolve that the customer supplied into the boiler. Turned water off to unit and let the dissolve do the work. Flushed the unit with fresh water 4 times to clean out any leftover delimer. Job is complete.