Response from K&D Factory Service Inc.:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
Response from K&D Factory Service Inc.:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Overall Experience
Quality
Price
Convenience
Commercial Kitchen Appliance Repair: Responding to concerns about inaccurate thermostat control in a tilt skillet, I executed a precise calibration. This meticulous service guarantees consistent and precise cooking temperatures.
Comprehensive Commercial Kitchen Equipment Maintenance Service. I provided a full-service maintenance package covering all aspects of the client's kitchen equipment. My first step was thoroughly cleaning the condenser coils in the refrigeration units to ensure peak performance. Then, I meticulously inspected and maintained hinges, door gaskets, and seals on ovens and refrigerators to prevent heat or air leakage, thus extending the life of the appliances. Additionally, I replaced filters on all kitchen equipment, ensuring they operated at maximum efficiency. My service was tailored to the client's needs, guaranteeing well-maintained equipment for seamless operations.
Convection Oven Repairs: Our expert technicians swiftly addressed and repaired a malfunction in the convection oven. Subsequent to the repair, a meticulous performance assessment was conducted to ensure not only the restoration of optimal functionality but also to guarantee precise and even baking temperatures. This thorough evaluation aimed at achieving and maintaining consistent culinary excellence in the oven's performance.
Arrived on, 09/26/23- Tom-Found a all of ice on right side of evaporator on txv side ,I melted ice with water, I checked all operation including superheat and all are good unit is working properly at this time
Arrived on, 08/29/23- Tom- Found unit controller in off mode and I can’t find any info on how to operate controller, all info on line is in Spanish and unit is made in Mexico, Matt is going to further investigate manufacture. Returned on, 09/12/23- Tom- Unit was working properly when I arrived, customer said Pepsi repaired unit, checked pressures and temperature and is working properly at this time.
Arrived on, 08/28/23- Kayden- On arrival found that right side of bin had ice covering bin switch so unit was showing full bin that why it wasn’t making ice. Moved the ice out of the way so bin switch wasn’t closed and watched unit drop a batch of ice. Unit is working properly
Commercial Deep Fryer Installation. A commercial establishment sought to enhance its menu with a new commercial deep fryer. We positioned the fryer, connected the gas line and electrical wiring, and calibrated the temperature controls. Rigorous tests ensured consistent frying results, and the kitchen staff received training in operation and maintenance.
Commercial Kitchen Equipment Installation Service near Oley St. When a commercial client contacted us for assistance with installing new pressure fryers in their establishment, we promptly responded to their request. Our team arrived with the new pressure fryers and skillfully installed them, adhering to the manufacturer's guidelines. Thorough testing was conducted to guarantee optimal performance. The client expressed enthusiasm and satisfaction with the addition of the new appliances in their establishment!
Commercial Kitchen Appliance Repair. Arrived at the location on 4/17/23 - the screen would lock up. Found an error stored fill failed I did check and found the filter screen fairly clogged .at the ionized water connector I did clean the screen filter and checked operation. I drained the unit and attempted a rinse. The unit did complete a rinse ok. The unit is ready to use. Instructed the customer to run a full wash cycle and let us know if they need further assistance.
Commercial refrigerator is experiencing temperature fluctuations and not maintaining the correct temperature. Checked the thermostated and calibrated. Issue is resolved
Arrived at location on 1/3/23 - Found unit off on clogged drain. Shut unit off and opened panel. Found no water around screws. Reset and turned on. Unit started to make ice. Unit made ice for 1 hr no problem. Checked amp draw and operation of ice machine. Seems to be in working order but would recommend a cleaning. They did not want at this time. Mounted wires to side of frame to prevent from going off on clogged drain. Unit is in operation at this time.
Arrived at Location on 8/17/22 - stated one of the combis is leaking when they turn both on to steam mode. Checked over, found top combi leaking at rear. Found hose going from solenoid to cavity has a hole in it. Remove covers to access. Remove hose and install new section of hose. Reassemble, test, no further leaks. Ok for use.
Arrived at location on 6/22/22 - Inspected unit. Found voltage to smoker element but no amp draw. Found cavity element also in need of replacement. Error 30 error is under temp for more than 90 min. Button overlay also broken and in need of replacement. Customer would like repairs to be scheduled for a Monday or Wednesday. Call and schedule when parts arrive. Returned to location on 6/29/22 - Unit not in use upon arrival unit needs new element,heat cable and overlay. Dismantle all panel dismantle old smoke heater. Dismantle insulation. Dismantle old heat cable. Dismantle old overlay. Install new smoke heat element, old heat cable and overlay. Test unit and observed unit operational.
Arrived at location on 6/17/22 - Found error f3 magnitron current error. Check found magnetrons slow to ramp up to full amp draw. Found magnetrons clogged with dirt and overheated found capicators weak and diodes were bad. I did replace the mags diode capicators and cleaned up the cooling fan and main fan motor area and cook chamber. I checked operation. Magnetrons now ramping up, correctly. I did erase the error logged. Unit is working as it should and ready to use.
Arrived at location on 5/19/22 - Grease trap has a hole in it. We will try to find a replacement unit. Customer wants a plastic unit if possible. Will need 2 =2.5 inch fern o couplers and a 3 by 2.5 inch coupler. Will call customer with part availability and schedule. I did put the vent pipe back together that had come apart . We will return did Epoxy the hole. Returned to location on 5/26/22 - Disconnected old grease trap. Set new grease trap in place. Cut up sink line to adapt new plumbing to new grease trap. Cut away outlet side plumbing. Run new plumbing from outlet of grease trap to drain line. Secure all drain lines and seal. Test, no leaks. Ok for use.