Installed a part for us, and 2 weeks in a row we have had additional issues, both of which we have been charged for and I don't fell we should have been, as none of the additional issues were our issue.
Overall Experience
Quality
Price
Convenience
Commercial Kitchen Appliance Repair: Upon diagnosing weak heating in a microwave, I replaced the worn-out magnetron tube. This repair restores efficient cooking and reheating capabilities.
Commercial Kitchen Appliance Repair: Addressed challenges related to difficulties in igniting the salamander broiler, significantly impacting cooking operations. Executed a precise adjustment of the ignition system to facilitate quick and reliable grill lighting, enhancing overall kitchen efficiency.
Freezer Repair Service: In a timely response to a malfunctioning freezer, our skilled technicians provided a thorough repair service. This intervention went beyond simply restoring functionality; it encompassed meticulous adjustments to guarantee that the freezer maintained the precise temperature required. This ensured not only the prevention of food spoilage but also the preservation of perishables at optimal conditions, upholding the highest standards of food safety and quality.
Provided a comprehensive quote to a client for annual commercial kitchen equipment maintenance services. Our service ensures the cleanliness and operability of their commercial kitchen appliances, safeguarding the smooth operation of their business.
started examining unit heating upon arrival opened control and switch panels door switch fell apart 1 fuse holder cracked 1 cap cross threaded broken latch. Will order part and return. 1/7/21 removed and replaced door switch, fuse holders, latch kit. and 3 position switch adjusted door switch and catch and tested all okay
Replaced door switch lower convection in kitchen 2nd floor, tested door linkage not in best shape ovens are old
examined unit found bad interface board called frymaster talked with Chris and Brad had to wait for Robert to call back got new part Will order parts and return. 11/24/20 Disassembled the middle fryer and replaced the interface board and all the relays on the interface. Reassembled and tested. The unit came up to temperature and cycled off. Allowed the unit to start dropping temperature before leaving.
Upon arrival Middle Fryer unit was on and not sending a hi temp alarm. 3 baskets of fries were dropped and one of hash browns. The alarm did not happen. The temperature of the oil was tested and is within range on the display. Upon inspection the one relay was removed and looks a little smoky, this could cause the coil of the heater contactor to stick. Will order 2 and have replaced. Right now unit holding temp and nothing is sticking. Will order 2 relays and return. 10/7/20 Installed 2 relays and dropped 4 baskets. Hi temp alarm did not occur. Watched unit to see if error would occur and it did not.
Found Heat Lamp unit off. Removed unit to back of store and removed panels as needed. Found on/off switch cooked and power supply cord and plug overheated. Replaced power cord and plug and on/off switch and used hi temp wire and wire nuts as needed. Reinstalled unit. Tested okay.
Disassembled and replaced the Walk-In Freezer temperature control. Reassembled and tested. Set the temperature at -10 with a 10 degree differential.
Found unit off. Checked floats and one had zero ohms, the other switch had 58 ohms through it. Turned on, the d/w started to fill but did not stop. Checked and found control board not sensing floats. Tried to jump the floats out, etc but the board will not close it. Tried every thing I can think of but unit does not come out of the fill cycle. Needs new control board, float and 1 switch has high ohm value and the vacuum breaker leaks. 5-31-17 Disassembled and installed new control board and float parts. Removed old vacuum breaker and installed new breaker. Tested, unit did not work right. Had to trace wire per wire and found multiple wire connection failures. Got unit up and running. Recommend replacing wiring.
Examined unit. Condenser motor bad. Installed a new condenser motor and tested.
Examined unit. Found control ---- then door solenoids double latch action. Keypad acknowledges touch with a beep. Removed top and both side covers. Found door switches not working. Found broken spring in each one. Reshaped and reconnected springs and tested. Unit works. This is a temporary fix, will order parts and return. Note: customer getting part (switch kit) and will call us if they want us to install it.
Dean Gas Fryer Tech - Found 2 of the 3 burner orifices blocked, left & right. Cleaned out orifices and tested unit.
Dean Fryers-Gas Tech found 2 of the 3 burner orifices blocked, left and right. Cleaned out orifices and tested unit.