Had a late evening call due to a blockage in the condensation drain pipe that was causing minor flooding inside the home. Richard Cooksey came out, diagnosed the problem quickly and professionally and fixed the issue within minutes. He then continued to check other areas to make sure it was all working properly, then waited for the A/C to turn back on and assure no issues. Very thorough and knowledgeable technician and that is another reason why Alaska AC is the only company I would call.