Had my bi-annual service completed yesterday. Jacob came out and provided the PM & found an item needing replacement, that I opted to complete the same day. Jacob saw that I had signed up for Alaskan AC membership and said I was going to get 10% off but, was charged the full amount. Waiting to hear back from customer service to correct the matter. Credit Card hasn’t been credited anything yet. Anyone experience this before with Alaskan?
