Service was cordial, and friendly. A bit too much sharing of religious beliefs. I responded to an offer for a late summer early fall inspection. The objective was to entice me to sign up for a long term service contract or a least a short term. There was also a soft sell on duct cleaning. I declined the purchases of a service contract and duct cleaning contract. Save your money earn interest on it. Service contracts are a great thing for the company selling them, not so great for consumers.