I just switched my HVAC maintenance plan from Reliance to Evans. Account setup was fast and very friendly, kudos to the office team!!! I was able to set a next day maintenance appointment right after setting the account up!! Amazing!! Amazing!!! Compare that to booking months in advance with Reliance (and them not showing up for three appointments). The service technician, Wes, called and offered an earlier appointment!! Never had that happen before, ever. He showed up, was very professional yet very personable. I had tons of questions about other products not necessarily related to my A/C maintenance, he answered them all. What a fantastic experience for my first service call. My only regret is not signing up for their services years ago. Thank you all so much, you have a customer for life.