Have any feedback for us? We'd love to hear it! Call us at (760) 910-7600 and let us know how we are doing.
FRANK WAS VERY GOOD AND EXPLAINED WHAT WAS WRONG WITH OUR NEW SYSTEM WHICH IS ONLY A YEAR OLD. I FIND IT UNACCEPTABLE THAT A NEW UNIT WOULD BE LEAKING FREON WHICH IS THE RESULT OF EITHER A FAULTY UNIT OR FAULTY INSTILLATION. WE PAID ALMOST $11,000 FOR A INSTALLATION THAT SHOULD BE TROUBLE FREE FOR AT LEAST5 YEARS.
Response from Hydes Air Conditioning:
Hi William, we’re very sorry to hear that something went wrong with your new unit. While this is rare, new equipment can occasionally experience issues. Fortunately, you purchased from a company that stands behind its work. Whether this turns out to be an equipment or installation issue, we will make it right. Please accept our apology for the inconvenience this has caused. We look forward to resolving the issue at a time that’s convenient for you.
