Work Performed: No cooling service call on a KeepRite air conditioner installed around 2012 (not installed by us). We previously performed maintenance on this unit in August of last year, along with the Lennox air conditioner on the same property that was installed by us five years ago. Findings: Found that the KeepRite AC was not receiving 24V Traced the issue back to the thermostat wiring, where a loose wire was discovered Repaired the wire and confirmed the thermostat is now functional AC system is running normally and responding well to calls for cooling Tested unit operation multiple times — turning on and off properly Temperature drop across the system is excellent, and unit is cooling effectively Checked over the outdoor unit — it remains very clean from last year’s maintenance Recommendations: Recommended replacing the capacitor due to age and visible wear (appears to be original), but client declined for now Client is interested in Comfort Club membership, but has opted to