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JAMES WAS ON TIME AND GOT OUR PROBLEM FIXED RIGHT AWAY. I WILL CALL AND ASK FOR HIM AGAIN. HE DID A HELL OF A GOOD JOB. I HAVE BEEN A MEMBER OF THE SUMMER WINTER PROGRAM FOR OVER 30 YEARS. MY NEW AMERICAN STANDARD A/C STOPPED TUESDAY NIGHT I CALLED TO GET SOMEONE TO RESPOND TO FIX IT. WE WERE GOING TO HAVE TO PAY. IN THE OLD DAYS YOU DID NOT HAVE TO PAY. JAMES CAME WEDNESDAY AND FIXED IT RIGHT AWAY WITH SOME DISCOUNTS AT $260.00. I GUESS THINGS HAVE CHANGED. I HAVE BEEN A CUSTOMER SINCE 1990. YOU PUT A NEW A/C AND DUCT WORK IN MY CONDO IN DESERT FALLS. SINCE I HAVE BEEN IN 32 CALLE LA RIENA RANCHO MIRAGE YOU HAVE PUT A AMERICAN STANDARD A/C, HEAT PUMP AND DUCT WORK. COULD YOU HAVE MIKE HYDE GIVE ME A CALL WHEN HE GETS BACK FROM ALASKA. THANK YOU BILL RODGERS
