Responded to water leaking on floor. Customer explained water overflowing from t off evap coil. Poured 28 floz water into tee. Found water building up.. another clean out in front of furnace shows no water build up. Blockage between two tees. Flushed drain poured 6/7-28 floz water bottles into drain. Water properly getting disposed. Quoted ho1 for repair due to gold option chosen at last visit. Found male adapter from drain pan broken inside pan. Caulk was used to seal. Advised customer could break pan if trying to extract.. advised he could attempt caulking. Ballparked hf8a for replacement pan. Customer is not interested.