1833 North Cameron Street
Harrisburg, PA 17103
(800) 932-0503

Local Reviews
for dillsburg, pa

Rated 5.0 out of 5 stars based on 1 customer reviews

Saved our bits

We had a major event coming up and the guys over at K&D did everything in their power to get us back up and running

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for dillsburg, pa

Mark B.

Mark B. Job Checkin

Arrived at location on 7/15/22 - Let unit produce the batch of ice it was in middle of making. I then turned the unit off and removed all removable parts from water side of unit. Cleaned and sanitized parts. I then cleaned and sanitized the inside of the unit. I put the parts back into the unit and let the unit run its 30 minute clean cycle. After the clean cycle I turned the unit back on and let it produce a batch of ice and discarded the batch. I notice that the unit has a water filtration unit but it fell off of the wall because it mounts with 3m tape. There is no other way to mount the system and I wouldn’t trust taping it back up. We will need to quote for a new water filtration system that we can mount with bolts or screws to either the machine or the wall. Unit is now running properly except the filtration system is hanging off of the unit.


Mark B.

Mark B. Job Checkin

Arrived at location on 5/5/22 - kitchen was at 84 degrees. Compressor was encased in ice like it was getting liquid flood back. Went to air handler in attic and found unit running but A-Coil was encapsulated in ice. This was restricting airflow which was causing the flood back. Turned heat on to thaw out coil quicker. As it was draining I noticed that drain was backing up. Blew out with CO2 and it cleared some debris out. Once coil was defrosted I cycled unit on and monitored pressures and supply/return temperatures. Found that pressures were low for current ambient temperature. Used manufacturer psychometric chart and added 2lbs of 410A refrigerant. Performed leak test with electronic leak detector and could find none at air handler or condensor. It appeared some work was performed on it and I am uncertain that correct charge was placed in. Room began dropping in temp and it will take some time for it to reach setpoint. I spoke with Jessica about the current temp setting


Mark B.

Mark B. Job Checkin

Arrived at location on 3/9/22 - Found compressor to be grounded and customer would like compressor ordered and replaced , part is on order at United Harrisburg and available on 3/10/22. Returned to location on 3/15/22 - After removing old compressor I found base of condenser unit fell apart in pieces, base doubles as the condensate pan and if left like that unit will leak water and also compressor can not be secured, spoke with customer and he gave me the okay to order whole condenser unit and replace. Condenser unit is on order at United Harrisburg I spoke with John and he will let me know the availability of unit when he finds out. Returned to location on 3/22/22 - Replaced condenser unit, checked for leaks with nitrogen and found none, vacuumed which held for fifteen minutes. Recharged system with factory amount of 134A, waited for unit to come down to temperature and is working properly at this time.


Mark B.

Mark B. Job Checkin

Arrived at location on 10/13/21 - While doing pm found high float probe wasn't allowing ice to make proper thickness of ice. Tried to adjust thickness probe and unit wouldn't recognize adjustment. Removed side over and tested probe magnet by moving magnet up and down probe. Found up or down unit wasn't turning off led light to recognize water level. Called supply house they had one in stock. Picked up new thickness probe and returned. Installed new probe and tested operation unit made ice with proper thickness achieved all ok.


Mark B.

Mark B. Job Checkin

Arrived at location on 8/2/21 - Replaced both thermometers on walk in cooler and freezer.


Libby D.

Libby D. Job Checkin

RANDELL PREP TABLE - 04/14/21- Tom-Found condenser motor bad and compressor too hot to touch, replaced motor from truck stock, unit ran for about 5 minutes then compressor got very hot and shut off, compressor is bad and will need replaced, customer would like a quote on repair. 04/16/21- Shawn- Picked up parts from supply house. Removed old compressor and drier. Installed new compressor and drier, vacuumed and weighed in charge. Top works fine but the base is not feeding right and pressure is low. Also evaporator drain pan is busted. (Manager wants base repairs quoted.)


Service C.

Service C. Job Checkin

1-18-21 Adjusted TBC Oven striker and door hinges. found only pulling 9 amps on mag circuit. found left side wire came off of the diode, reconnected and found pulling 17 amps. cooked an egg and temped correctly. sys ops ok.


Service C.

Service C. Job Checkin

Came in and per customer, the Oven unit was showing F4 error code. removed the top unit to work on the bottom. checked switch sequence and found the microswitch wasn't engaging. also found primary and secondary latch on the same time. found the monitor switch broke off. replaced monitor switch. also adjusted the primary switch. checked magnetron, circuit pulling 17 amps. let unit get to temp and had customer use. operation okay with no error codes showing up. I cleared all of the faults.


Service C.

Service C. Job Checkin

Went on roof to fryer hood. Fan Belt was tearing and there was a spare belt there. Replaced customer supplied belt and unit now running.


Service C.

Service C. Job Checkin

removed old frymaster fryer and installed new henny penny fryer. opened box and found that the doors were off and the computers were not installed properly and were ready to fall out. per Cory they just want us to fix because they needed fryers. repaired all doors and put computers back into place. while going to plug fryers in, found cords for the far right was not long enough. ran and got cords and installed longer cords. finished installing unit and set up computers. talked to Steve martin at henny penny about doors and computers and sent pictures. he told me that Taylor afs need to be called. tried to call but was on hold the whole time and no answer. advised customer to call them to do the startup. loaded old fryer onto trailer and will take back to the shop to get rid of.


Service C.

Service C. Job Checkin

Fry Filtering Device units filter pump wasn't pumping oil. customer said they filtered two vats last night but not the third. It didn't when I checked. I tried to put flexible hose in to see if there is anything clogged inside the vat or oil drain. also possibility of having filter pan clogged especially when I turned filter without hooking drain pan. I can hear air been pumped to the vat. had customer clean drain pan and tried to filter other vats, left and middle since they were up to temp. they filter fine. waited for the right one to get up to temp and filtered it too. everything is working and pump is pumping oil, operation okay.


Service C.

Service C. Job Checkin

per customer "prob" display (=temp probe) when turned on. No problems today. Oven Unit has been sitting idle all summer. Probe connections a little loose on board. Cleaned connections, could not duplicate problem. Could not remove kick plate screws, per Maint Man Joe, will deal with in the future.


Service C.

Service C. Job Checkin

found steam coming out both Steamer door gaskets. Top condensate spray nozzle totally plugged and bottom partially plugged. Replaced top nozzle and reversed door gasket, tested okay. Will reschedule bottom compartment for Friday after breakfast. Tech will need one Cle145555 spray nozzle. 7-26-19 returned with nozzle. removed bottom condensate nozzle and flushed out the lines. installed new nozzle and checked operation to unit, found no steam coming out of the doors. all operation okay.


Service C.

Service C. Job Checkin

checked the unit and found Blender left slide motor making grounding noise every time the slide goes up or down. talked to mfg, talked with Rodger. he recommended to replace motor because it's going bad, will obtain part and return. I deactivated left side until we fix it. 6-12-19 returned with part. removed old liner actuator and installed new actuator and checked operation by blending with unit. found no noise in unit.


Service C.

Service C. Job Checkin

checked out Electric Fryer unit and found that the pilot was burning orange and not hitting the thermocouple but pilot was on. also found cracks in burner box and burner need replaced along with the blower motor and wheel. due to the burner box damage oven not worth fixing.