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Upon arrival found controllers for mini splits were in cooling mode. Switched all head units for both systems into heating mode and turned on all six head units. Checked filters and temperature splits, all units were delivering a 30 degree heat rise. Client was not here, there may be an issue with thermostat operation. Called and left voicemail advising client to give us a call if they have any more issues with equipment to try and see if we can assist over the phone before coming out for a service call.