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Service Report – Demand Call Client Concern: Client reported that the thermostat was set to 72°F, but the indoor temperature was 89°F—indicating a cooling issue. Diagnosis & Findings: • Inspected the outdoor condenser unit. • Found that the high-voltage wire from the compressor to the capacitor was completely burnt. • Identified this as the root cause of the system failure. • Informed the homeowner of the findings and recommended the following corrective actions: • Replace the damaged capacitor • Install a hard start kit to support the compressor during startup * homeowner approved recommended repair Corrective Actions Performed: • Replaced the capacitor due to damage from the burnt wire. • Installed a hard start kit. • Verified and tightened all electrical connections at both the contactor and capacitor. • Powered on the system and monitored startup. System Performance: • System started up successfully. • Inrush current and compressor running amps are within man