They did a great job of inspecting the system & were great to work with. The only problem was after they left, we started getting Supervisory Errors. Don't know if that is related, but technicians are scheduled to come back to solve that problem.
Shane was very personable and informative. diagnosed possible trouble spot in reasonable amount of time. kept me informed during all parts of the operation.
Response from Northwest Fire Systems:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Thanks to Tom and their crew for doing a thorough job at Stonemeadow. We appreciate the attentiveness to detail. See you again soon!
Response from Northwest Fire Systems:
So glad we were able to help you with your fire protection services. We appreciate you business and the 5 star review!
I have been using Northwest Fire For many years as a Property Maintenance Manager and i always go to them for these Reasons- 1.) Response Time 5-Star 2.) All their techs are Professional, Respectful and Communicate Well. 3.) Knowledgeable 5.) Communication 6.) Professional- THANK YOU GUYS!!!!
very attentive and polite and knew his stuff. was patient when waiting to get into the classroom that was currently in session.
Service provided was fast and informative. Appreciate the knowledge and explanation of findings given by the technician.
Ive been using NORTHWEST FIRE SINCE I WAS A MAINTENANCE MANAGER . ON TOP OF THERE ALWAYS FRIENDLY TECHS- THEY ALWAYS CONDUCT THEMSELVES PROFESSIONALLY AT ALL TIMES, ALL WAYS ACOMIDATING FOR MY TEAM AND RESIDENTS,RESPONSE TIME IS AMAZING AND THERE CALL BACKS FROM CONNOR AND J.R. ARE ON POINT. WOULD ALWAYS RECOMEND THEM AND WILL ALWAYS USE AS MY PRIMARY FIRE COMPANY AS LONG AS I CAN. THANK YOU FOR WHAT YOU DO!!!!
They showed up on time and worked quickly which was a plus. However, they didn't fully disable the alarms in my guest rooms so when they started testing things I got a bunch of angry phone calls from my guests wanting to know why the alarms were going off in their rooms at 8am (my notice said 10am). One of the techs wasn't wearing a mask while on property which was upsetting to some of my guests as well.
unable to rate cost/price as that info is out of my scope
The guys who came to my office were professional, friendly, nice, helpful, efficient, knowledgeable, etc.....I can't say enough about them! I would recommend this company to anyone!
I've been using as a Maintenance Manager now for two different management companies and they have never left me hanging. Super Responsive, Dependable, Professional, Knowledgeable. Highly Recommend Them.
Jesse is very professional and communicates very well with me when he's on site. He updates when he gets here and updates before he leaves.
Annual Sprinkler, Fire Alarm and Fire Extinguisher Inspection.