The techs were very helpful and professional. The scope of work was explained and completed in a timely manner.
The service techs were very respectful and let me know everything that needed to be done. I was well informed of the scope of work. The pricing was very reasonable.
Marlon was very easy to work, hew as friendly funny and a great worker. He came across a hiccup when a sprinkler head broke and informed us right away. He then fixed the issue immediately and was on top of everything. We appreciate how he was already clueing us into what was going on and he was always a pleasure to be around. We 10/10 recommend Marlon but also Northwest Fire systems.
Coby showed up ontime and on schedule. He is professional and courteous to staff and my residents. The job was completed with no surprises and very quickly. Thank you Coby.
Each time I have had to get a repair completed Jesse has come through. He is quick and communicates along the way and has saved me $$$
On time, great to work with. Only trained on low voltage when issue was high voltage. Unaware of companies electrical work practices, had to have own mechanic open electrical panels, had to follow-up with management to ensure communication to techs is performed on expectations.
Annual Fire Extinguisher, FP, Backflow, Fire Hydrant, Fire Alarm, Sprinkler, CO2, Pre-Action Inspection
Semi annual pre action and C02
Signed elevator log
Panel is not responsive to AC power. Suggest replacing with same make and model silent knight SK-5208