Working with your office team was a huge challenge, but Marlon was very courteous and wonderful to have complete the work. Marlon would have received nothing but 5 stars. The office would be lucky to receive 2.
Three technician did the full service of our extinguishers and fire system.
Never had any issues working with Northwest Fire Systems since I took over my store. They are always friendly over the phone and in person. Whenever something is coming up to be taken care of, they contact well in advance so that you're able to plan around their service. They've even gone the extra mile in helping to troubleshoot any recurring issues I've had.
Allec was very friendly, skilled and worked with a big smile. Great man to have on your team. Never let him go! Gary Zink
I was not present during this service due to it being a holiday for our company. Would have preferred knowing ahead of time so dispatch staff would have been prepared and/or possibly change the date to when at least one manager would be onsite. Three stars due to lack of management on site to oversee what occurred.
Always enjoy working with the entire team at Northwest! Very neighborly!
Response from Northwest Fire Systems:
We appreciate the amazing 5 star review.
Cody came in and addressed my needs, got me taken care of very quickly and assured me I would be good to go.
Ground Fault is on the SLC, traced GF to the Vault, vault had about 3 feet of water. Recommend return trip with pump and (2) Tamper switches incase the tampers are corroded. (2) tech. Needed for vault work.
Preformed 3 year full trip test on dry sprinkler system
I completed the installation of First Alert 9120B hardwired smoke detectors in a residential property. The project involved mapping out optimal locations for coverage, running electrical wiring to each designated spot, securely mounting the detectors, and connecting them to the home’s power supply with battery backup. I concluded with a functional test of each unit to ensure proper operation and interconnected alerts.
Conducted a fire drill at a local office building. Assisted in coordinating and executing emergency evacuation procedures to assess the effectiveness of the building's safety measures.
Fire Alarm System Testing: I recently conducted a routine fire alarm system test for a client's residential complex. After verifying the functionality of smoke detectors, alarms, and communication devices, I provided a comprehensive report to the property manager, assuring the safety of all residents and compliance with local fire safety regulations.