One thing that I value the most as a Director of Engineering is Communication and NWFS does and exceptional job at that. I can trust that NWFS will reach out to me and continue the communications even when other items distract my attention, all while not being pushy and having the patience to make sure the job is done right and I am kept in the loop throughout the whole process.
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Tom and Caleb were in and quickly completed their tasks with no disruption for us.
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Jeff was very professional and seemed to really know the system.
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They are always great to work with and are always willing to help in a pinch!
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Always quality service first. The fire safety of the building is A1, because we have excellent teams like NWF!! I always feel at home when they come to service our equipment.
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Marlon and team always get the job done in timely manner. Highly recommend Marlon and Northwest fire.
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Marlon is one of the best! he takes the time to explain how your system works and how it helps your property. he has a great attitude and a great way of taking care of all of your needs
Response from Northwest Fire Systems:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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I thought Marlon was great. Very easy and enjoyable to work with!
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Allec was on time and ready with everything he needed to get the job done. He was polite, professional and very knowledgeable in his trade. Thank you very much!
Response from Northwest Fire Systems:
We are pleased to know your experience with us was a good one!
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Response from Northwest Fire Systems:
We are pleased to know your experience with us was a good one!
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The team is always getting it done timely and correctly with hours to spare.
Response from Northwest Fire Systems:
Thank you for your feedback. Our team is very thankful.
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The crew today was outstanding. Very professional and informative. Also, great job cleaning up.
Response from Northwest Fire Systems:
Thank you for your feedback. Our team is very thankful.
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Northwest fire technicians are the best! Marlon was very professional and courteous. He took the time to explain what the process was going to be like and walked me through our bypass valves and where everything led to.
Response from Northwest Fire Systems:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
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Cody was very personable and professional!
Response from Northwest Fire Systems:
We are pleased to know your experience with us was a good one!
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Replaced (1) smoke detector with addressable base inside of electrical room, located in the garage just outside the Cheesecake Factory. Trouble for the smoke detector cleared after replacing. System is back online
Located power supply in garage. NAC 2 showing and open circuit. Rang out circuit and identified where power stopped. Found a device that was not seated all the way into the base. Reconnected device and trouble cleared. System still has a supervisory on the panel that the customer is aware of.
Fire sprinkler inspection: Completed a routine inspection of a commercial fire sprinkler system. Ensured all components meet NFPA standards and are functioning correctly to provide optimal fire protection.
Fire alarm installation: installed a state-of-the-art fire alarm system in a newly constructed office building. The system includes smoke detectors, heat sensors, and manual pull stations for comprehensive coverage.
