Marlon is one of the best! he takes the time to explain how your system works and how it helps your property. he has a great attitude and a great way of taking care of all of your needs
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I thought Marlon was great. Very easy and enjoyable to work with!
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Allec was on time and ready with everything he needed to get the job done. He was polite, professional and very knowledgeable in his trade. Thank you very much!
Response from Northwest Fire Systems:
We are pleased to know your experience with us was a good one!
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Response from Northwest Fire Systems:
We are pleased to know your experience with us was a good one!
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The team is always getting it done timely and correctly with hours to spare.
Response from Northwest Fire Systems:
Thank you for your feedback. Our team is very thankful.
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The crew today was outstanding. Very professional and informative. Also, great job cleaning up.
Response from Northwest Fire Systems:
Thank you for your feedback. Our team is very thankful.
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Northwest fire technicians are the best! Marlon was very professional and courteous. He took the time to explain what the process was going to be like and walked me through our bypass valves and where everything led to.
Response from Northwest Fire Systems:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
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Cody was very personable and professional!
Response from Northwest Fire Systems:
We are pleased to know your experience with us was a good one!
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Marlon was super professional. Discovered the issue promptly and explained the specifics. We all have decided that we only want Marlon at our property for services. No one else. He was amazing!!!
Response from Northwest Fire Systems:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Marlon came as quickly as he could. Spent several hours. Then explained everything to me. Much appreciated
Response from Northwest Fire Systems:
Thank you for the wonderful review and for taking the time to share your feedback.
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Jesse was able to make it out to our building on the same day that we placed a service call. We had two false alarms over the weekend and I was unsure as to how long it would take to get a technician out and the problem rectified. Again, Jesse was out within a short time frame and provided us with an explanation as to the suspected cause. Thanks Jesse!
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Northwest Fire Systems is amazing, they respond and schedule quickly, office staff and technicians always have amazing customer service and the technician ended up going above and beyond for us today. We will continue to use NWFS for our building.
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Marlon provided very detailed information on why our fire panel was tripping and how we can improve our panels and come up with a solution. We were satisfied with the work performed today.
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We recently switched to NW Fire Systems from our previous contractor and we couldn't be more pleased with the response and service we have received since. NW Fire has always been responsive so far and highly professional. In trying to resolve our latest issue, the two technicians that came out worked for a solid shift, only stopping to eat lunch for a brief time. I appreciate the dedication and stick-to-it-ive-ness. Keep it up!
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Marlon was very knowledgeable and works efficiently, very professional and friendly.
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Performed a flow test on a fire hydrant by attaching a diffuser and using a Pitot gauge to measure water flow. The static pressure registered at 70 psi, with a residual pressure of 50 psi during the flow. The hydrant produced an acceptable flow rate for the area, and the test results were documented according to NFPA 291 standards.
Conducted a thorough inspection of the fire sprinkler system, starting with the control valves to ensure they were in the correct open position. I tested the water flow using the inspector’s test valve to verify the system’s response time. Sprinkler heads were examined for corrosion, obstructions, and proper clearance. Additionally, I inspected the pressure gauges and checked the alarm connections for functionality. All components were compliant with NFPA 25 standards, and the system was confirmed to be in full working order. Documentation was updated for future reference.
Upon arrival system was normal. Checked the history and system appeared to be normal for 5 days. Auto timer test for line 2 is what caused the trouble but cleared itself after one day. Verified phone lines had proper voltage. Set date and time on system. Relayed all information to the customer. Will need a return trip to replace (1) horn strobe in garage.
Completed monthly quick-check of kitchen hood fire suppression system. Verified unobstructed nozzles and intact blow-off caps. Checked visible piping for damage. Ensured clear access to manual pull station. Confirmed cylinder gauge in operable range. Examined links for grease accumulation. Emphasized importance of daily cleaning procedures to kitchen staff for system reliability.
Carried out detailed review of wet chemical extinguishers in commercial kitchen. Verified compatibility with Class K fires and proper placement near cooking equipment. Checked nozzle for grease buildup and ensured clear discharge path. Confirmed presence of current inspection tag and tested pressure indicating device. Recommended staff training on proper use and emphasized importance of immediate replacement after discharge.
Performed semi-annual service on restaurant Class K fire suppression system. Inspected detection lines and replaced damaged fusible links. Verified proper tension on cable runs. Checked for obstructions in pipe network and nozzles. Tested alarm connections and verified monitoring station communication. Emphasized importance of maintaining appliance-to-nozzle distances during kitchen reconfigurations.
