I have a lot of interaction with NW fire over the years. Across the board their service is on point very knowledgeable.
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Samantha was absolutely AMAZING! I appreciate her attention to detail, awesome communication, and extremely cheery nature :)!! Thank you so very much for your care this morning!!! You went the extra mile!!!
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One thing that I value the most as a Director of Engineering is Communication and NWFS does and exceptional job at that. I can trust that NWFS will reach out to me and continue the communications even when other items distract my attention, all while not being pushy and having the patience to make sure the job is done right and I am kept in the loop throughout the whole process.
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Tom and Caleb were in and quickly completed their tasks with no disruption for us.
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Jeff was very professional and seemed to really know the system.
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They are always great to work with and are always willing to help in a pinch!
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Always quality service first. The fire safety of the building is A1, because we have excellent teams like NWF!! I always feel at home when they come to service our equipment.
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Marlon and team always get the job done in timely manner. Highly recommend Marlon and Northwest fire.
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Marlon is one of the best! he takes the time to explain how your system works and how it helps your property. he has a great attitude and a great way of taking care of all of your needs
Response from Northwest Fire Systems:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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I thought Marlon was great. Very easy and enjoyable to work with!
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Allec was on time and ready with everything he needed to get the job done. He was polite, professional and very knowledgeable in his trade. Thank you very much!
Response from Northwest Fire Systems:
We are pleased to know your experience with us was a good one!
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Response from Northwest Fire Systems:
We are pleased to know your experience with us was a good one!
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The team is always getting it done timely and correctly with hours to spare.
Response from Northwest Fire Systems:
Thank you for your feedback. Our team is very thankful.
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The crew today was outstanding. Very professional and informative. Also, great job cleaning up.
Response from Northwest Fire Systems:
Thank you for your feedback. Our team is very thankful.
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Annual Sprinkler, Fire Alarm, Standpipe, Fire Pump, Backflow, and Fire Extinguisher Inspection
Annual Fire Alarm, Sprinkler, Standpipe and Fire Pump Inspection
Over the phone assistance with putting the fire alarm system in test for restoration work being done at the property.