Marlon is an elite technician for NW Fire Systems. He is very knowledgeable and thoughtful. You have every confidence that he knows what he is doing and will take good care of you and your company. AND - he is a fantastic human. He is kind and respectful. Thanks for making these repairs easy Marlon.
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Thank you for sending Marlon to our service emergency. He made a super first impression with a calm demeanor and a huge smile. He knew I was waiting for him and I knew he would be able to help me. He spent time with our in-house maintenance technician and worked through our mitigation and in the most thoughtful way possible explained to me what happened. He recommended a few fixes which we will schedule in the future. Marlon talked about his team and coworkers with respect and gratitude. And we talked about where to get really good tacos. This has turned into a wonderful business relationship. Having someone like Marlon represent your company takes you to the highest tier of professionalism and customer care. Thank you!
Response from Northwest Fire Systems:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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They did a very fantastic job as professionals and at the same time explained in a specific way how their equipment is working.
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Thank you Marc for stopping by to say hello! We appreciate your service.
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Response from Northwest Fire Systems:
We are pleased to know your experience with us was a good one!
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Completed retrofit of the fire protection system. Upgraded outdated components to comply with current NFPA standards. Installed new sprinkler heads and replaced old piping with corrosion-resistant materials. Integrated advanced control panels and sensors for enhanced monitoring. Conducted hydrostatic and flow tests to ensure system integrity and optimal performance. Verified proper operation of alarms and notification devices. Updated system schematics and maintenance records. Client reviewed and approved the retrofit work, ensuring enhanced fire safety and compliance.
Annual Fire Alarm, Backflow, Sprinkler and Fire Extinguisher Inspection
Today, I repaired a faulty valve in a Tyco fire sprinkler system. I replaced the damaged valve and conducted a pressure test to ensure no leaks were present. Additionally, I inspected and recalibrated the system’s flow sensors to maintain optimal performance and compliance with fire safety regulations. The system is now fully operational and secure.
System normal upon arrival and history shows good system fault. This trouble has remained clear for 5 days, upon opening the hood system door trouble returned. Suspect this issue has to do with the tamper connected to the door. Recommend a hood system tech. Further investigate.
Emergency signage repair in a manufacturing facility, ensuring that exit signs and emergency lights were fully operational, visible, and compliant with safety regulations, enhancing the overall evacuation preparedness of the premises.
Conducted the annual backflow preventer inspection for a commercial property. Our certified technicians meticulously assessed all backflow preventer devices, ensuring they met regulatory standards and were in proper working condition. A detailed inspection report was provided to the property owner, reaffirming the continued protection of the property's potable water supply from potential contamination.
