This was a early morning service call. Was happy to receive emergency service day of call. When tech left the site, he was unsure of repair time as parts needed to be ordered. He detailed his findings to supervisors appropriately. Managers and team followed up with repair plan and schedule before close of business.
Overall Experience
Quality
Price
Convenience
Brian is a very experienced Tech. Likeable, easy to listen to when explaining what he's doing. Very good Job Thank You
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Marlon is like an encyclopedia of fire protection, his calm demeanor and straight forward reporting is irreplaceable. This is the second Facility I have had NW Fire in and Marlon continues to be awesome!.
Overall Experience
Quality
Price
Convenience
This is the second property that I have used NW Fire for both fire alarm and fire sprinklers. Jesse has always been helpful and professional but then again I don't think I have met a field tech that isn't great.
Overall Experience
Quality
Price
Convenience
Annual Fire Alarm, Backflow, Sprinkler, Pre-Action, Fire Pump, Fire Extinguisher, & FM-200 Inspections
