Went above and beyond his call to diagnose the problem even made a phone call to double check with someone with the company even though he was correct why the ac was not cooling the house down. Communication is the key to success.
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One of the best company representatives we have encountered, plus it was 11 at night!
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My wife and I were extremely impressed by the level of professionalism. They did a thorough examination of our old HVAC system and provided us with a detailed analysis while showing and explaining everything along the way. Earl was extremely knowledgeable. And without any pressure to sell, they provided us with several options to upgrade giving us flexibility with our financial capabilities. Overall, this was a great experience. I would highly recommend this company to anyone.
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Nick was very knowledgeable and explained my problem throughly and completely. I would rate him 10 out of 10.
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The Alaskan Air team came out on short notice, they were responsive, professional, methodical in identifying the issue with our system and then promptly resolving it once we approved the solution. I highly recommend them.
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After 3 visits.... I get a charge of $1800 and a note we need a blower motor and to call the electrican. Each time the tech was here to look at our system, we were told it's an electrical problem.... after having electrican verify power and even show the tech, tech then admitted he was testing the wires incorrectly... we ended up paying for a new circuit board.... then told our blower motor was bad and we had intermittent power. New HVAC company is here today and the circuit board Alaskan installed is fried because the wires were not hooked up correctly. Unit wasn't grounded. Unbelievable that your standard of work was to keep leaving my house telling me contact an electrican. You can cancel our service contract. We will not have you back. As far as my $1800 guess Im he idiot for paying for parts on a job not finished. You were fine collecting the money and leaving me with a non operational unit. Beyond disappointed in the whole experience.
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Jeremy was very knowledgeable and courteous, gave us options on repairs and performed them professionally, very happy with the experience
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Nick was very professional, informative and friendly.
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Your technician, Javier Rodriguez, provided service above & beyond to explain the issue with our existing thermostat, discussing the issue with his superior, reporting back to us in person, installing a new thermostat & explaining in detail ALL of the features of the new thermostat. All done in a VERY Professional, Patient & Caring manner. TRULY a conscientious service technician!!
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We enjoy having Javier service our A/C system, he explains what services or repairs we may need in the future. Which is very nice to know. We would like to have Javier do our next home service.
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I am a skilled professional that works for a Alaskan Air Conditioning & Heating - Phoenix company. I received a call from a customer who reported that their air conditioner was not cooling. I arrived at the customer's home and performed a thorough inspection of the unit. I found that the compressor was not working properly and needed to be replaced. I replaced the compressor and tested the unit to ensure it was cooling properly. The customer was very pleased with the service and thanked me for my help.
I was called to a home to fix a broken line set outside the house. When I arrived, I found that the line had been damaged by a tree that had fallen during a storm. I carefully removed the damaged section and replaced it with a new one, ensuring that it was properly secured and routed. I also tested the line to make sure it was working properly before leaving the site.
I am a highly skilled and experienced home service professional. I recently completed a 5-ton split installation for a client in a residential area. The job involved removing the old unit and installing a new one, including all necessary electrical and plumbing connections. I worked closely with the client to ensure that the installation was done correctly and efficiently, and I provided them with a detailed warranty and maintenance plan. The installation was completed on time and within budget, and the client was very satisfied with the results.
I recently completed a job installing a 3.5-ton closet system in a client's home. The system included a hanging rod, shelves, and a variety of storage bins and organizers. I worked closely with the client to ensure that the system was installed correctly and to their satisfaction. The installation process involved measuring the space, cutting the components to the correct size, and installing the system. I also provided the client with instructions on how to use and maintain the system. Overall, it was a challenging but rewarding job that allowed me to showcase my skills and expertise in home service.
I am a highly skilled and experienced home service professional. I recently completed a job for a client who had two 2019 5 ton Lennox split gas systems that needed cooling maintenance. The first system was a split system with a heat pump and an air handler. The heat pump was not working properly, so I diagnosed the issue and replaced the compressor. I also cleaned the condenser coils and checked the refrigerant levels. The second system was a split system with a gas furnace and an air handler. The furnace was not working properly, so I diagnosed the issue and replaced the igniter. I also cleaned the burners and checked the gas pressure. Both systems were running smoothly after the maintenance was completed. The clients were very happy with the results, and I was proud of the work I had done. If you need cooling maintenance for your home or business, please contact me. I would be happy to provide you with a free estimate.
I was called to a home to repair a mechanical fault in the voltage adsorption system. Upon arrival, I found that the system was not working properly, and the voltage was fluctuating. I diagnosed the issue as a faulty voltage regulator, which was causing the voltage to fluctuate. I replaced the regulator and tested the system to ensure it was working properly. The customer was happy with the service and thanked me for my help.
I am an experienced home service technician who specializes in air conditioning systems. Recently, I completed a job at a residential property where the air conditioner was not cooling properly. After inspecting the unit, I discovered that the condenser coil was dirty and clogged with debris. I cleaned the coil thoroughly, replaced the air filter, and tested the system to ensure it was functioning properly. The homeowner was very satisfied with the results and expressed gratitude for my prompt and efficient service.
I recently completed a job for a home service company. The job was to seal air leaks in a home using Aeroseal. Aeroseal is a specialized product that fills in gaps and cracks in the home's exterior, creating an airtight seal. To complete the job, I first inspected the home's exterior to identify the areas that needed sealing. I then used a specialized Aeroseal machine to inject the product into the gaps and cracks. The product quickly expands and seals the gaps, creating a tight, airtight seal. After completing the job, I inspected the home again to ensure that the seal was effective. I also provided the homeowner with instructions on how to maintain the seal and prevent future air leaks. Overall, the job was a success, and the homeowner was very satisfied with the results. Aeroseal is a highly effective product that can help improve energy efficiency and reduce heating and cooling costs. I am proud to have been a part of the team that completed this job and to have helped improve t
I am a skilled professional that works for a Alaskan Air Conditioning & Heating - Phoenix company. I am responsible for maintaining and repairing air conditioning and heating systems in residential and commercial buildings. This includes performing routine maintenance tasks such as cleaning and adjusting filters, checking refrigerant levels, and repairing or replacing faulty components. I also respond to emergency calls and perform emergency repairs to ensure that our customers' systems are operating safely and efficiently. In addition to my technical skills, I am also committed to providing excellent customer service and ensuring that our customers are satisfied with the work we perform. I take the time to listen to our customers' concerns and provide clear and concise explanations of the work we are doing. I also follow up with our customers after the work is completed to ensure that they are satisfied with the results.
I recently completed a job at a home service company where I was responsible for inspecting and repairing a unit that was running in fair condition. The unit was a gas furnace, and the issue I found was a faulty thermostat. I replaced the thermostat and tested the unit to ensure it was running properly. I also cleaned the unit and replaced the air filter to improve its efficiency.
