Service tech was excellent

Jeff from Goodyear, AZ

Nick was very professional, informative and friendly.

Good service, Nick was very knowledgeable and respectful

Eddie from Goodyear, AZ

Excellent Service

DENNIS from Goodyear, AZ

Your technician, Javier Rodriguez, provided service above & beyond to explain the issue with our existing thermostat, discussing the issue with his superior, reporting back to us in person, installing a new thermostat & explaining in detail ALL of the features of the new thermostat. All done in a VERY Professional, Patient & Caring manner. TRULY a conscientious service technician!!

Excellent service.

FRANK from Goodyear, AZ

We enjoy having Javier service our A/C system, he explains what services or repairs we may need in the future. Which is very nice to know. We would like to have Javier do our next home service.

Excellent Service

MARY from Goodyear, AZ

Javier was polite and very pleasant. He was efficient and kept me informed.

Horrible service

Billy from Goodyear, AZ

Technician came out didn’t go in the house quoted me a huge price for the unit on the ground his attitude was horrible. The lady that you talk to on the phone when you call and was horrible I called two other outfits. They checked the unit and they both diagnosed it with a totally different problem than Alaska get yourself a favor get three quotes horrible service. If you have tons of money to throw away use these guys because the problem he said it was wouldn’t even fix my problem tried calling in to talk to them nobody want to listen

Exceeded expectations

Linda from Goodyear, AZ

Nick W enjoys his job, and it shows. He explained what he found and made appropriate recommendations. And he had really good things to say about his employer Alaskan Air Conditioning & Heating. We signed up for membership in the service program.

Ronwright38

RONALD from Goodyear, AZ

Cool air coming out the vents

ANDY from Goodyear, AZ

Professional, efficient, effective service

CHAD from Goodyear, AZ

Nick was the great combination of professional personable technically competent and explained all the necessary repairs effectively and efficiently and then perform the service at a superior quality

My first annual apointment

LISAMARIE from Goodyear, AZ

I was not that happy with the time or response. The text I received said the tec was on his way at 3:00 pm. 2 hours later he was still not there, I called, and they said that he is in traffic. For 2 hours? I waited a total of 3 hours and 45 minutes and he showed up without even an explanation. he handed me 3 chip bag closers with the logo on them while saying are you a first-time customer. He then went to work. He worked outside first then came inside. I asked him since we are new to AZ and new to using central air, could he show us how to use the thermostat, He replied I would have to look it up on the internet so will show you how to do that when I am done. I then asked if he could tell me the sizes of the filters and how often to change them. He said he guessed the size is 20 x 30. I said, well one is square and the other 3 are rectangles. He replied oh then 20 X 20. Shouldn’t he know this? When he was done I again asked him to show me the thermostat and he said let us get the payment completed first. We did that and I had to input all the info into his iPad as h did not have his glasses. I then asked shouldn’t you check the rest of the vents with your red-light gun, as he did not even go into main rooms. He said nah. I again asked him to show m the thermostat and he said he has an emergency and can’t and left. For us being a first-time customer and this my first service, which I told the appointment maker and him, they should have made sure things went smoother for me. Not too happy. And not a good impression.

Insulting and made me feel I was on a used car lot in Quartzite

DAN from Goodyear, AZ

Sales seminar technique. Lowest level for the stubborn highest for people who are too elite to question price. Numbers thrown out like I should know what they mean. Waste of time and money for us. "Here take my $114 and tell me it will be $7 grand to make it right" Then the parting shot. "Better do it now because next month there will be a world wide famine of air conditioners"

Air conditioning service

LOUIS from Goodyear, AZ

Earl Diaz is thorough & professional

Won’t be using them

MIKE from Goodyear, AZ

Won’t be calling them again

Suspicious service

MIKE from Goodyear, AZ

Suspicious - the day after they came out to inspect my AC unit and no issues found the motor blew. Seriously!!! Well you sure can’t live in Arizona without AC so I had to have it fixed. OUCH $1800!!!! Won’t be calling them again