I had a new AC installed by Damek and Francisco on 4/28/25. They did a great job installing my new AC and provided outstanding customer service.
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We have maintenance every 6 months, each time Alaskan comes out there is some part that needs replacement to the cost of $300-$500. This unit is around 6 years old and supposedly the parts are under warranty but labor is not. Very pricey for labor that takes 10 minutes to replace.
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Very knowledgeable. Efficient and explains everything
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Nick was great, very friendly great service, showed up early, got everything working again quickly.
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The technician was here less than 20 minutes and told us there was nothing wrong with our A/C unit even though it wasn’t maintaining temperature. He collected the $129 service fee and left. Two days later we continued to have problems with the unit not maintaining temperature and called a respected company. The unit was 2 1/2 lbs low on Freon. I submitted this review on google via the link emailed to us and the reply was “you must have reviewed the wrong company, call the office.” I certainly did NOT have the wrong company! You emailed us the link!! Highly frustrated and think the service fee should be refunded.
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Josh arrived at the expected appointment time. Once he ran tests on our unit to determine why we were having issues, he came in and explained what had happened, what was needed to make repairs and what the cost would be. We agreed to the repair/cost and Josh promptly made the repairs. I appreciated the extra time Josh spent with us so we fully understood what our issue was. We found Josh to be both helpful and also very professional.
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Adrian was very respectful and did a good job of explaining what’s was going on.
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Really nice person, answered all my questions and knows his job.
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The front cooling maintenance on 2019 2 1/2 ton Lennix package heat pump found 35 five cab out of range replaced cap under warranty also installed voltage enhancement system found microbial growth in air distribution center recommend active tech air scrubber to improve indoor air quality and also help keep unit clean Unit running normal at departure with an exit temperature of 48°
Perform cooling maintenance on a 2017 American standard 5 ton package heat pump all electronics and pressures are within factory specifications I cleaned condenser coils which were very dirty and highly recommend duct cleaning due to excessive dirt buildup in the returns and at supply registers unit running normal at departure At 47°
