Excellent work on my heating and cooling Unit! Answered all my questions!
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Service was great and the technician was wonderful very knowledgeable
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Our technician Josh was prompt, straightforward with his process and quick to access the issue. Josh provided all of the options for me to make an informed decision. The repair was quick and precise.
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Josh is doing his best to get our Air Conditioning system back up and running. He is not a magician but I’m sure he’ll get the job done. Alaskan A/C is a company that cares.
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Scott was very professional and took the time to figure out the issues with our AC unit even though it was frozen. He could have just left and come back when it was melted but he took the time to do what he could with what he was able to see and he was right!! He explained everything and showed us pictures too. I also appreciate that Alaskan Air was able to make it to our house in 2 hours instead of making us wait till the next day like the other AC company I called first. We have found our new go-to AC company!
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Made it out here within two hours of calling where I had to speak with a computer to get scheduled. Once here, Josh was pleasant to deal with but after reviewing my AC unit, came to me and said the Electrical Control Board or something was fried and I'd need a new one for almost 1,000 dollars!!! We did the credit check and I didn't qualify, which turned into a blessing. I asked him to show me the part and it was the capacitor. I went online and found it for 18 dollars. What a mark up for a simple part! I ordered the part on Amazon and was up and running in 4 hours for a small fraction of the price. That markup is ridiculous and I will share my review on google and the BBB!
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Jose went above and beyond to get our system running. I appreciate him coming out on a holiday to work on it.
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Jarryd was polite, professional, and quick. He took the time to get answers to me questions even when he had to call the office.
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Jack was very professional, kind, courteous, and explained things well!
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I called Alaskan on Thursday and had someone over by Friday morning. By Friday afternoon we had ordered the part and by Monday morning my AC was back on. Nick did a great job. Thank you!
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Ron did great. He confirmed our issue and offered ideas on how to improve air flow.
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Very good communication from Jeremy! Unfortunately the news was not good, but great service on Jeremy’s behalf!
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I am a home service technician, and I recently completed a job in Alaska. The job involved installing a new heating system in a home that had been without heat for several days. The old system was inefficient and outdated, and it was causing the home to be cold and uncomfortable. The first step in the job was to remove the old system. This involved removing the old furnace, water heater, and ductwork. The old system was then replaced with a new high-efficiency furnace, water heater, and ductwork. Next, I installed a new thermostat and programmed it to the homeowner's preferences. I also checked the electrical wiring and ensured that it was up to code. Finally, I tested the new system to make sure it was working properly. I checked the temperature of the home and made sure that it was heating evenly. I also checked the air quality and made sure that it was clean and fresh. The homeowner was very pleased with the job that I completed. They were able to stay warm and comfortable in th
I am a home service technician who has been an Alaskan AC Club Member for a long time. I recently completed a fall furnace maintenance job for a customer in Alaska. The job involved inspecting the furnace, cleaning the burners, replacing the air filter, and checking the thermostat. I also provided the customer with tips on how to maintain their furnace in the future.
I recently completed a job for a client in Alaska. The job involved installing a new heating system in their home. The client had chosen a high-efficiency heating system that would provide them with reliable and efficient heat throughout the winter months. The installation process began with a thorough inspection of the existing heating system to determine the best location for the new unit. We then removed the old unit and installed the new one, ensuring that it was properly connected and aligned. During the installation process, we made sure to follow all safety guidelines and regulations to ensure that the installation was done safely and efficiently. We also took the time to explain the operation of the new heating system to the client and answer any questions they had. Once the installation was complete, we performed a thorough test of the system to ensure that it was working properly. We also provided the client with a detailed maintenance plan to ensure that the system contin
I recently completed a job for a customer who wanted to install a heat and cool system in their home. The system was designed to provide efficient heating and cooling for the entire house, and it included a furnace, air conditioner, and ductwork. The installation process began with a thorough inspection of the existing ductwork to ensure that it was in good condition and could support the new system. If any repairs were needed, they were made before the new equipment was installed. Next, the furnace and air conditioner were installed. The furnace was connected to the ductwork, and the air conditioner was mounted on the wall. The ductwork was then sealed to prevent air leaks. Finally, the system was tested to ensure that it was operating correctly. The customer was happy with the results, and the system has been providing efficient heating and cooling ever since. This job required a lot of skill and expertise, and I was pleased to be able to complete it for the customer. I am proud
I am a highly skilled and experienced home service professional. I recently completed a job for a client who needed to install a new heating and cooling system in their home. The job was challenging, but I was able to complete it on time and within budget. The first step in the job was to remove the old heating and cooling system. This involved removing the old furnace, air conditioner, and ductwork. I then installed the new heating and cooling system, including the furnace, air conditioner, ductwork, and thermostat. One of the challenges of the job was that the old heating and cooling system was not properly installed. This meant that it was not working properly and was causing the client's home to be uncomfortable. I had to take the time to diagnose the problem and make the necessary repairs. Another challenge of the job was that the client's home was located in a remote area. This meant that it was difficult to get the necessary materials and equipment to the job site. I had to wo
