Josh was wonderful. He was helpful and friendly and got the issue resolved very quickly. I hope to have him service the air conditioner again.
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Anthony was very courteous and knowledgeable and efficient. Anthony did a great job and I am very satisfied.
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Anthony arrived early eager to get started. He did a very thorough job and was extremely professional and polite.
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Josh provided excellent customer service and provided options on how to fix the problem. After we selected the the option that worked for us, Josh scheduled the date and appointment time-frame to permanently fix the problem.
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Technician’s diagnosis seemed to be reasonable and the quick fix might be all we need. But nearly $1,000 for sealant to be added to the system is outrageous.
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Great guy, very pleasant and knowledgeable, I want him added to my file as Josh only as Earl was. I like having the same person coming into my home each time instead of someone different each visit. I think Earl has trained Josh well
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Anthony was excellent in all aspects of what he was required to do. Also a very pleasant young man.
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Anthony was very pleasant and explained everything to us and answered all our questions. He was punctual and got right to worked.
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I can't say enough good things about Alaskan AC. They are quick to respond and very friendly to talk to. Josh is nice and answers all my questions.
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Tech came out promptly same day called. Opened cover on heat pump said fan motor shot, new one would be $2700 and didn’t think it would be money well spent. Suggested we buy whole new system at any price from 14 to 20k. Didn’t even offer to check price on fan motor. Called different HVAC company, they came out same afternoon checked several different wires and tested and agreed motor was bad. He checked supply warehouse could get new motor next for $1,125. It is now in and running well. Lesson learned. Check around.
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Josh was here in less than 30 minutes, after I called, that is OUTSTANDING! He has serviced my unit in the past, so it is nice to have someone familiar with it, to continue to service it. Josh is very nice and listened to my explanation of the problem. I highly recommend him and Alaskan AC!
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Anthony M did my AC/heat maintenance check and was very thorough and thoughtful. He showed me his photos and explained all the details. Excellent job!
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Nick, the service tech, was very professional and informative. Appreciate his meticulous work! Thank you!
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Spring Carrier packaged heat pump maintenance.
