Yeah right, there is nothing wrong. The AC runs 45min to over one hour to cool the house by one degree, with the thermostat set to either 79 or 80 degrees, with the outside temperature at 109 or less. There is nothing wrong with the fan or the fan motor, sorry. Thanks for nothing; I wasted $130 on you. Can you issue a refund back to me ?
Jeremy was prompt and explained everything thoroughly. We trusted his recommendation. The service we receive from Alaskan AC is always excellent!
While this was our first time using Alaskan AC, Jeremy was a great representative of the company and we would be happy to use their service again. Little expensive for a system check in my opinion but still appreciate them coming out.
Was told I had a 3-6pm window. Tech arrived at 11am. Fast, good work. Excellent experience all around! I will call on Alaskan A/C again!
Jeremy was able to come out at night to check out our ac. I am so grateful I didn’t have to wait until the next day. He was friendly and professional. He figured out the problem had to do with the breaker and not the ac unit itself, so we had cold air again rather quickly.
Great team of technicians! Efficient, worked well together and considerate! Very impressed.
Very friendly people on the phone and when they show up at your door
Felt like the tech was price gouging me on the repair quote for a clogged part not to mention he kept trying to push purchasing a new a/c unit which no-one in this shit economy can afford when the prices of those have shot up to almost a new car. Really bare minimum compared to the last time I used your company.
I am very impressed with the professionalism of the team. They completed the work in a timely manner. I'm extremely impressed that they thought to take the pictures off the wall in the area they were working in as to not break anything by accident. Something I didn't think of myself when clearing the area. So very thoughtful and much appreciated!
Javier was very helpful, knowledgeable, & personable. He patiently explained everything he was doing with my AC system. Everyone I've ever had contact with at Alaskan Air has been great !!!
Josh was great. He was informative, and professional. He was also early than the scheduled time. Great price and we ended up getting a membership to have our unit serviced twice a year.
Got right to the diagnostics and had it figured out quickly. Was straightforward. Appeared to be honest and knowledgeable. I had a home warranty so due to the extreme cost of the repair I had to switch to them (definitely a lesser quality service which is why I wanted to avoid their diagnostics.)
I recently had the pleasure of working with Javier Rodriguez, and I cannot commend his professionalism and dedication enough. From the moment I reached out with inquiries about repairs, Javier stood out for his clear communication and unwavering patience. What truly sets Javier apart is his commitment to providing transparent information. He took the time to thoroughly explain each aspect of the repairs needed, ensuring I understood the situation completely. His patience in addressing my questions was remarkable; no query was too small or insignificant for his attention. Moreover, Javier's approach to listing repairs by priority rather than expense was incredibly refreshing. He understood that my concern was not just about the cost but also about addressing the most critical issues first. His prioritization strategy demonstrated a keen understanding of customer needs and financial constraints. Throughout the entire process, Javier's professionalism shone brightly. His attention to detail and genuine care for my concerns made what could have been a stressful experience remarkably smooth and manageable. In summary, Javier Rodriguez exemplifies everything one could hope for: clear communication, patience, and a genuine commitment to the customer's best interests. I wholeheartedly recommend Javier to anyone seeking exceptional service and peace of mind.
Lennox Package Unit/ Rheem Split System Summer Maintenance