Anthony showed up as scheduled, clean and went to work. He performed troubleshooting and diagnosed the problems. As he worked, he explained what was wrong and how he planned to repair the units. He patiently answered my questions as I asked them; gave me some tips to assure my units kept working.
We have always been more than pleased with Alaskan. Nick W did a good job of representing you. You came through while our homeowners contract warranty did not.
Earl was a good technician. Even though we were caught off guard on the cost of the repairs we felt confident that Earl was truthful on what repairs were needed. For sure will refer a friend if they are in need of services.
Took one star away because the cost went from $59 last year to $114 this year. Crazy times right now-but this seems a bit much.
Purely price goughing!
Jeremy checked key aspects of the units function, documented the results (Including photos) and provided e-mail copies of all.
I already did this once. But Adam was the best technician I have had in a long time. 5 stars
Adam was on top of everything. From the diagnosis to the completion of the job was a job done really well. He had to drive into Phoenix for a part which was not a problem I would recommend Alaskan Air to anyone.
Summer Rheem/Lennox split system maintenance.
Winter Rheem split furnace maintenance & installation of our Performance Enhancement System, AC Renew, and 3 year Club Membership renewal.
Replaced emergency shut off valve on hall bath toilet