Scott McFarland did an exceptional job of examining our A/C units. He cleaned them and made some recommendations to enhance our equipment. Scott was very professional and went to great lengths to explain what ge recommended and how things work. Based upon our interactions with Scott, we will definitely be calling you for HVAC needs in the future. Respectfully, Steve Georgoulis .
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AC went out at 5:30 pm in Phoenix when it was 110 outside. Jeremy was at our house in 2 hours and got us cool air again. Fantastic service.
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Dylan was awesome. He spent time explaining everything to us and did a great job servicing our units as well as fielding a bunch of questions about our airflow in the home. Highly recommend the company and Dylan specifically for his expertise and great customer service!
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Jose Escobar, an A/C technician with Alaskan Air Conditioning & Heating, did not try to stall my A/C repair or try to upsell on a significant purchase. My A/C stopped working at 3 pm on a 115-degree day. I called Alaskan Air Conditioning at 4 pm, and a little over two hours later. Mr. Escobar, of Alaskan Air Conditioning and Heating, arrived at my home. Within ten minutes of arrival, Mr. Escobar knew what the issue was. He assessed the cost and estimated the time required to fix the problem. I approved the work order, and Mr. Escobar had my A/C operating soon after. My A/C had a clogged condensation pipe leading from my indoor A/C unit to the outside a/c compressor. He removed the dust buildup from the condensation line, and the air conditioning system began cooling. Mr. Escobar identified and fixed the problem that another A/C company's technician had overlooked a month earlier. Alaskan Air Conditioning is responsive to emergency calls and employs ethical, competent technicians. Thank you, Mr. Escobar!
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Any AC malfunction is a challenge especially during the summer when the above normal temps associated with a malfunctioning HVAC unit can ruin your day. Scott McFarland , our Alaskan technician , arrived happy and well-equipped to do the job which he did skillfully and happily. He explained the issues, the malfunction, and the choice of diagnostic tests and various fixes available. We made our best choice and he efficiently and happily did the work in an efficient time frame and without any fuss of mess. He was delightful , and so is out now well-oiled and well operating HVAC system !
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The technician Nick Waldron was great to work with. My objective is paying the invoice up front. Who does that? I had a choice of air conditioning vendor's to pick from but pick your company from Goggle. Again, Nick resolved the problem but I will never use your company again because of paying up front.
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Dylan was professional, knowledgeable and took the time to explain my A/C updates.
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I can’t begin to tell you how impressed we were by Scott. He was about an hour early in what felt like an emergency to us when our hvac stopped running for only 2 hours and it was getting dark out. With 2 kids time was essential. From the moment I went to their website to try and set up an appointment until the moment Scott left was a grand total of 3 hours. We were planning on it taking at least a day for an appointment and who knows after that. Problem solved easier than we thought it would be. I can’t recommend them enough.
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I have been extremely satisfied with the service and the entire team at Alaskan AC!
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I am a skilled professional that works for a Alaskan Air Conditioning & Heating - Phoenix company. I recently completed the maintenance of two 2019 train heat pump systems, one 2 1/2 ton and one 310. The maintenance included cleaning the coils, checking the refrigerant levels, and replacing the air filters. I also tested the system to ensure it was operating correctly.
